Skip to content
Vehicle recall · NHTSA · Published February 28, 2025

FORD F-250 SD (2023) recall — Back Over Prevention

Ford is recalling 2023 F-250 Super Duty trucks with incorrect rearview camera images that may reduce driver visibility, increasing crash risk. Owners must update ADAS software for free.

🇺🇸 NHTSA recall #25V134000VehicleFord ›
Take action

Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No email on file — call instead.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Ford is recalling certain 2023 F-250 Super Duty trucks because their rearview camera may not display correctly when using the Pro Trailer Hitch Assist feature, potentially reducing the driver's view of what's behind the vehicle. This could increase the risk of a crash or injury. Read more at govinfonow.com/recall/81342-ford-f-250-sd-2023-rearview-camera-image-issue-increases.

Source Summary by GovInfoNow · govinfonow.com/recall/81342-ford-f-250-sd-2023-rearview-camera-image-issue-increases · Updated October 4, 2026 · Official notice: NHTSA #25V134000

Cite this page

“Ford F-250 SD 2023: Rearview Camera Image Issue Increases Crash Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81342-ford-f-250-sd-2023-rearview-camera-image-issue-increases. Based on NHTSA recall #25V134000 (https://www.nhtsa.gov/recalls?nhtsaId=25V134000).

Why it’s dangerous

The rearview camera image may not display properly when the Pro Trailer Hitch Assist feature is active. This reduces the driver's visibility of what's behind the vehicle, increasing the chance of a crash or injury.

Who’s affected

Owners of 2023 Ford F-250 Super Duty trucks previously repaired under recall 23V-573 are most at risk. These vehicles may have the rearview camera issue when using the Pro Trailer Hitch Assist feature.

How to tell if you have this one

Check if your 2023 F-250 Super Duty truck was repaired under recall 23V-573. The issue occurs when using the Pro Trailer Hitch Assist feature.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update ADAS Software

    Dealers will update the Advanced Drive Assistance System software for free to fix the rearview camera issue.

  2. Contact Ford Customer Service

    Call Ford at 1-866-436-7332 to confirm your vehicle is affected and schedule the software update.

Official remedy

What NHTSA says to do

Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S17.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The default rearview camera image may not display when using the Pro Trailer Hitch Assist feature, reducing driver visibility and increasing crash risk.

How do I know if my truck is affected?

Your 2023 F-250 Super Duty truck was repaired under recall 23V-573, and the issue occurs when using the Pro Trailer Hitch Assist feature.

What should I do if I have this truck?

Dealers will update the ADAS software for free. Contact Ford at 1-866-436-7332 to schedule the update.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 25V134000 — Ford Ford

Hello,

I own a Ford that is covered by recall 25V134000 from Ford.

The official recall notice states: Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge.  Owner notification letters were mailed April 4, 2025.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 25S17.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

Keep exploring

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Comments are reviewed before they appear. No links, ads, or personal attacks — those get removed.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #25V134000 (February 28, 2025)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA