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Vehicle recall · NHTSA · Published June 14, 2024

FORD ESCAPE (2023) recall — Forward Collision Avoidance

Ford recalls 2023 Escape vehicles with adaptive cruise control due to radar misalignment that may cause unexpected slowing or stopping, increasing crash risk. Fix available at dealers.

🇺🇸 NHTSA recall #24V440000VehicleFord ›
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No email on file for this recall — reach the company by phone or its official page instead.No email on file — call instead.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Ford is recalling certain 2023 Escape vehicles with adaptive cruise control because the radar module may be misaligned, causing the vehicle to unexpectedly slow or stop. This increases crash risk for drivers using these features. Read more at govinfonow.com/recall/81327-ford-2023-escape-acc-radar-misalignment-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/81327-ford-2023-escape-acc-radar-misalignment-risk · Updated October 4, 2026 · Official notice: NHTSA #24V440000

Cite this page

“Ford 2023 Escape: ACC Radar Misalignment Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81327-ford-2023-escape-acc-radar-misalignment-risk. Based on NHTSA recall #24V440000 (https://www.nhtsa.gov/recalls?nhtsaId=24V440000).

Why it’s dangerous

The radar module can misclassify overhead objects as vehicles in the path, causing the car to slow or stop unexpectedly. This may cause crashes, especially when the system is used in normal driving conditions.

Who’s affected

Owners of 2023 Ford Escape vehicles with adaptive cruise control are affected. Drivers using adaptive cruise control are most at risk due to potential unexpected vehicle behavior.

How to tell if you have this one

Check if your 2023 Escape has adaptive cruise control. The recall covers vehicles with misaligned radar modules from production.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Ford Customer Service

    Call 1-866-436-7332 to confirm your vehicle is affected and schedule a repair.

  2. Have Dealer Adjust Radar Module

    Dealers will adjust the radar module at no cost to fix the misalignment.

Official remedy

What NHTSA says to do

Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The radar module was misaligned during production, which can cause the vehicle to unexpectedly slow or stop.

How do I know if my vehicle is affected?

Your 2023 Escape with adaptive cruise control is affected if the radar module was misaligned during production.

Is there a deadline to fix this?

No deadline is specified; dealers will fix the issue at no cost when you bring your vehicle in.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 24V440000 — Ford Ford

Hello,

I own a Ford that is covered by recall 24V440000 from Ford.

The official recall notice states: Dealers will adjust the angle of the radar module, free of charge.  Owner notification letters were mailed July 3, 2024.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S39.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V440000 (June 14, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA