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Use caution Vehicle recall · NHTSA · Published May 6, 2023

Jayco 2023 Entegra Ethos Solar Panel Recall: Risk of Crash

Jayco recalls 2023 Entegra Ethos RVs with detachable solar panels that could cause crashes. Owners must contact dealers for free bracket installation by July 27, 2023.

🇺🇸 NHTSA recall #23V404000VehicleJayco ›
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✎ GovInfoNow plain-language explainer

Jayco is recalling 2023 Entegra Ethos recreational vehicles because their solar panels can detach from the roof and become a road hazard. This could lead to crashes if the panel strikes another vehicle or object. Read more at govinfonow.com/recall/81305-jayco-2023-entegra-ethos-solar-panel-recall-risk-of-crash.

Source Summary by GovInfoNow · govinfonow.com/recall/81305-jayco-2023-entegra-ethos-solar-panel-recall-risk-of-crash · Updated August 18, 2026 · Official notice: NHTSA #23V404000

Cite this page

“Jayco 2023 Entegra Ethos Solar Panel Recall: Risk of Crash.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81305-jayco-2023-entegra-ethos-solar-panel-recall-risk-of-crash. Based on NHTSA recall #23V404000 (https://www.nhtsa.gov/recalls?nhtsaId=23V404000).

The National Highway Traffic Safety Administration announced on May 6, 2023, that Jayco is recalling certain 2023 recreational vehicles due to a detached solar panel risk. Dealers will install new brackets free of charge to remedy the hazard.

How to tell if you have it

  • Entegra Ethos LI, 2023
  • Entegra Ethos, 2023
  • Jayco Swift LI, 2023
  • Jayco Swift, 2023

What to do

Dealers will install new brackets, free of charge. Owners may contact Jayco customer service at 1-800-283-8267.

The hazard

The solar panel may detach from the Pop-Up roof and become a road hazard, increasing the risk of a crash.

Context

Jayco has 112 other recalls on record since Jan. 26, 2010. Other recent recalls of similar products include Thor Motor Coach 2022 Tellaro Solar Panel Recall (Nov. 17, 2025), Grand Design Lineage RV Recall (April 30, 2026), and Thor Motor Coach 2022-2024 Recreational Vehicles: Solar Panel Detachment Risk (Nov. 17, 2025).

How to tell if you have this one

Check for 2023 Jayco Entegra Ethos or Ethos LI recreational vehicles. The solar panel may detach from the roof, creating a road hazard.

  • Brand
    Jayco
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealer for Free Installation

    Dealers will install new brackets to secure the solar panel. Owners can contact Jayco customer service at 1-800-283-8267.

Official remedy

What NHTSA says to do

Dealers will install new brackets, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903586.

How this recall unfolded

Recall timeline

Owners were mailed letters 3 months after NHTSA received the defect report.

1. NHTSA received the defect report: May 6, 202312. Owner letters mailed: Jul 27, 202322023
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Jayco

We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.

Subject: Recall 23V404000 — Jayco 2023 Entegra Ethos Solar Panel Recall: Risk of Crash

Hello,

I own a Jayco 2023 Entegra Ethos Solar Panel Recall: Risk of Crash that is covered by recall 23V404000 from Jayco.

The official recall notice states: Dealers will install new brackets, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903586.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V404000 (May 6, 2023)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA