Jayco 2023-2024 Entegra Expense Motorhomes: Rearview Camera Failure Risk
Jayco is recalling certain 2023-2024 Entegra Expense motorhomes due to rearview camera malfunction that can reduce rear visibility and increase crash risk. Owners should contact Jayco for free repair.
Use caution until it’s fixed
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Contact the company
What happened, in plain English
Jayco is recalling specific 2023-2024 Entegra Expense motorhomes because the rearview camera may not work when reversing, potentially causing crashes. This affects owners who need reliable rear visibility while driving. Read more at govinfonow.com/recall/81300-jayco-2023-2024-entegra-expense-motorhomes-rearview-camera-failure-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81300-jayco-2023-2024-entegra-expense-motorhomes-rearview-camera-failure-risk · Updated October 4, 2026 · Official notice: NHTSA #24V212000
Cite this page
“Jayco 2023-2024 Entegra Expense Motorhomes: Rearview Camera Failure Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81300-jayco-2023-2024-entegra-expense-motorhomes-rearview-camera-failure-risk. Based on NHTSA recall #24V212000 (https://www.nhtsa.gov/recalls?nhtsaId=24V212000).
Why it’s dangerous
The rearview camera may fail to display a rear image when the vehicle is in reverse. This reduces the driver's ability to see behind the vehicle, increasing the chance of a collision when reversing.
Who’s affected
Owners of 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis are affected. Drivers who rely on the rearview camera for reversing are at higher risk.
How to tell if you have this one
Check for 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, or Expanse LI motorhomes built on Ford chassis. The recall was notified to owners via mail on April 18, 2024.
- Brand
Jayco- Category
Vehicle
What to do — step by step
Contact Jayco Customer Service
Call 1-800-283-8267 to schedule a free rearview camera repair or software update.
Get a Free Repair
Dealers will replace the rearview camera and update software/wiring at no cost.
What NHTSA says to do
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
How this recall unfolded
Recall timeline
Owners were mailed letters 30 days after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Jayco
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 24V212000 — Jayco 2023-2024 Entegra Expense Motorhomes: Rearview Camera Failure Risk Hello, I own a Jayco 2023-2024 Entegra Expense Motorhomes: Rearview Camera Failure Risk that is covered by recall 24V212000 from Jayco. The official recall notice states: Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V212000 (March 19, 2024)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.