Use cautionVehicle recall · NHTSA · Published May 12, 2026
Chrysler Pacifica 2023-2026: Unsecured wheelchair risk during transit
Braun recalls 2023-2026 Chrysler Pacifica vehicles with faulty wheelchair retractors that may not lock, risking injury during transit. Owners can get free repairs.
“Chrysler Pacifica 2023-2026: Unsecured wheelchair risk during transit.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/81284-chrysler-pacifica-2023-2026-unsecured-wheelchair-risk-during-transit. Based on NHTSA recall #26V296000 (https://www.nhtsa.gov/recalls?nhtsaId=26V296000).
The National Highway Traffic Safety Administration announced on May 11, 2026, that Braun Corporation is recalling certain 2023-2026 Chrysler Pacifica vehicles due to an unsecured wheelchair hazard. Owners should contact Braun or Q'Straint for a free inspection and replacement of retractors as necessary.
How to tell if you have it
Chrysler Pacifica, 2023-2026
What to do
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
The hazard
According to the NHTSA, the retractors may not lock, preventing the wheelchair from being properly secured. An unsecured wheelchair can move during transit, increasing the risk of injury.
Context
GovInfoNow's records show Braun Corporation has 13 other recalls on record since April 13, 2010. Other recent recalls include a June 2, 2026 Ram ProMaster recall for a Q'Straint seat belt hazard and a May 1, 2026 RAM PROMASTER recall for seats that risk injury during a crash. NHTSA has received 154 owner complaints for the 2023 Chrysler Pacifica, with the latest received on October 3, 2026.
How to tell if you have this one
Check if your Chrysler Pacifica was manufactured between 2023 and 2026. The issue affects vehicles with wheelchair retractors that may not lock.
Brand
Braun
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Customer Service
Reach out to Braun at 1-800-488-0359 or Q'Straint at 1-800-987-9987 for free repairs.
Official remedy
What NHTSA says to do
Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
How this recall unfolded
Recall timeline
Owners were mailed letters 35 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
3Added to GovInfoNow
Dates from the agency record only; steps without a date are left out.
Take action
Contact Braun
We’ve drafted a message you can send Braun to request your refund or repair — edit it as you like.
Subject: Recall 26V296000 — Braun Chrysler Pacifica 2023-2026: Unsecured wheelchair risk during transit
Hello,
I own a Chrysler Pacifica 2023-2026: Unsecured wheelchair risk during transit that is covered by recall 26V296000 from Braun.
The official recall notice states: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.