Cadillac Lyriq 2023: Video Display Blank Risk Increases Crash Risk
General Motors recalls 2023-2024 Cadillac Lyriq vehicles with potential video display blanking, risking loss of speedometer and rearview camera. Owners must update software by dealer or OTA to prevent crash hazards.
Use caution until it’s fixed
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Contact the company
What happened, in plain English
General Motors is recalling certain 2023-2024 Cadillac Lyriq vehicles because the video display can go blank while driving, potentially causing loss of critical safety information like speedometer and rearview camera. This could increase the risk of a crash if the driver doesn't see important driving information. Read more at govinfonow.com/recall/81265-cadillac-lyriq-2023-video-display-blank-risk-increases-crash-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81265-cadillac-lyriq-2023-video-display-blank-risk-increases-crash-risk · Updated October 4, 2026 · Official notice: NHTSA #25V356000
Cite this page
“Cadillac Lyriq 2023: Video Display Blank Risk Increases Crash Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81265-cadillac-lyriq-2023-video-display-blank-risk-increases-crash-risk. Based on NHTSA recall #25V356000 (https://www.nhtsa.gov/recalls?nhtsaId=25V356000).
Why it’s dangerous
The video display can go blank while driving, causing loss of critical safety information such as speedometer readings, warning lights, and rearview camera images. This could lead to a crash if the driver doesn't see important driving information.
Who’s affected
Owners of 2023-2024 Cadillac Lyriq vehicles are affected. Drivers using the vehicle with the video display that may go blank are most at risk.
How to tell if you have this one
Check if your Cadillac Lyriq was manufactured in 2023 or 2024. The issue may occur with the driver video display going blank while driving.
- Brand
Cadillac- Category
Vehicle
What to do — step by step
Update Software
Contact a dealer or use over-the-air update to fix the video display software issue.
What NHTSA says to do
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
How this recall unfolded
Recall timeline
- NHTSA received the defect report
- Owner letters expected (expected, per the notice)
Dates from the agency record only; steps without a date are left out.
Contact Cadillac
We’ve drafted a message you can send Cadillac to request your refund or repair — edit it as you like.
Subject: Recall 25V356000 — Cadillac Lyriq 2023: Video Display Blank Risk Increases Crash Risk Hello, I own a Cadillac Lyriq 2023: Video Display Blank Risk Increases Crash Risk that is covered by recall 25V356000 from Cadillac. The official recall notice states: The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V356000 (May 29, 2025)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.