GM recalls 2023 Cadillac Escalade vehicles with potentially broken rear suspension bolts that could cause misalignment and crash risk. Owners must get free replacement bolts from dealers.
A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
GM is recalling 2023 Cadillac Escalade vehicles because rear suspension bolts may break due to improper heat treatment. This could cause rear wheel misalignment and increase crash risk. Affected vehicles need free replacement bolts at dealerships. Read more at govinfonow.com/recall/81257-2023-cadillac-escalade-suspension-recall-broken-bolt-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81257-2023-cadillac-escalade-suspension-recall-broken-bolt-risk · Updated October 4, 2026 · Official notice: NHTSA #23V642000
“2023 Cadillac Escalade Suspension Recall: Broken Bolt Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81257-2023-cadillac-escalade-suspension-recall-broken-bolt-risk. Based on NHTSA recall 23V642000 (https://www.nhtsa.gov/recalls?nhtsaId=23V642000).
The suspension bolts may break due to improper heat treatment, causing rear wheel misalignment. This misalignment increases the risk of a crash during normal driving conditions.
Owners of 2023 Cadillac Escalade vehicles with rear suspension outer control arm bolts that may not have been properly heat-treated. Drivers of these vehicles face increased crash risk if bolts break.
Check if your vehicle was mailed a notification letter dated November 14, 2023. The recall affects 2023 Cadillac Escalade models with rear suspension outer control arm bolts that may not have been properly heat-treated.
Dealers will replace both rear suspension outer control arm bolts free of charge.
Owner notification letters were mailed November 14, 2023.
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Check if your vehicle was mailed a notification letter dated November 14, 2023.
Dealers will replace both rear suspension outer control arm bolts free of charge.
We’ve drafted a message you can send Cadillac to request your refund or repair — edit it as you like.
Subject: Recall 23V642000 — Cadillac Cadillac Hello, I own a Cadillac that is covered by recall 23V642000 from Cadillac. The official recall notice states: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
