BMW is recalling certain 2023 XM vehicles due to front passenger knee air bags that may not deploy in crashes, increasing injury risk. Owners should contact dealers for free replacement.
An air bag that does not deploy as intended can increase the risk of injury in a crash.
BMW is recalling specific 2023 XM models because their front passenger knee air bags might not deploy properly during crashes, which could lead to injury. This affects vehicle owners who need to have the air bags replaced at no cost.
The front passenger knee air bag may not deploy as intended during a crash, which could increase the risk of injury. This happens because the air bag system might not activate properly under certain crash conditions.
Owners of specific 2023 BMW XM models and some 2024 X5 and X6 models are affected. Drivers and passengers in these vehicles are at risk if the air bag fails to deploy during a crash.
Check if your vehicle is a 2023 BMW XM or specific 2024 X5/X6 models listed in the recall notice. The recall was announced in November 2023 and owners received notification letters.
Call 1-800-525-7417 to schedule a replacement for the front passenger knee air bag.
Dealers will replace the front passenger knee air bag at no cost once you contact them.
Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1-800-525-7417.
The recall affects certain 2023 BMW XM models and 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles.
Check if your vehicle is listed in the recall notice, which includes specific 2023 XM and 2024 X5/X6 models. Owners received notification letters in November 2023.
The recall notice does not specify a deadline for replacement; owners can contact BMW customer service to schedule the replacement at any time.
We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.
Subject: Recall 23V622000 — BMW BMW Hello, I own a BMW that is covered by recall 23V622000 from BMW. The official recall notice states: Dealers will replace the front passenger knee air bag, free of charge. Owner notification letters were mailed November 3, 2023. Owners may contact BMW's customer service at 1-800-525-7417. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
