BMW 2023 XM Air Bags Not Deploying Risk: Recall Details
BMW is recalling 2023 XM vehicles with potentially non-deploying knee air bags. Owners should contact customer service for free replacement.
Use caution until it’s fixed
A knee air bag that does not deploy as intended increases the risk of injury.
Contact the company
What happened, in plain English
BMW is recalling certain 2023 XM vehicles due to a knee air bag that may not deploy as intended, increasing injury risk. This affects safety during collisions. Read more at govinfonow.com/recall/81252-bmw-2023-xm-air-bags-not-deploying-risk-recall-details.
Source Summary by GovInfoNow · govinfonow.com/recall/81252-bmw-2023-xm-air-bags-not-deploying-risk-recall-details · Updated October 4, 2026 · Official notice: NHTSA #23V471000
Cite this page
“BMW 2023 XM Air Bags Not Deploying Risk: Recall Details.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81252-bmw-2023-xm-air-bags-not-deploying-risk-recall-details. Based on NHTSA recall #23V471000 (https://www.nhtsa.gov/recalls?nhtsaId=23V471000).
Why it’s dangerous
The knee air bag may not deploy correctly during a collision, failing to protect the driver or passenger's knees. This increases the risk of injury from impacts.
Who’s affected
Owners of 2023 BMW XM vehicles are affected. Drivers and passengers in these vehicles face the highest risk during collisions.
How to tell if you have this one
Check for 2023 BMW XM vehicles. The recall covers specific model years and trim levels listed in the official notice.
- Brand
BMW- Category
Vehicle
What to do — step by step
Contact BMW Customer Service
Call 1-800-525-7417 to schedule a free knee air bag replacement.
Get Free Replacement
Dealers will replace the knee air bag (driver and/or passenger) at no cost.
What NHTSA says to do
Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417.
How this recall unfolded
Recall timeline
2 dated steps over 31 days.
- Owner letters mailed
- NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Contact BMW
We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.
Subject: Recall 23V471000 — BMW 2023 XM Air Bags Not Deploying Risk: Recall Details Hello, I own a BMW 2023 XM Air Bags Not Deploying Risk: Recall Details that is covered by recall 23V471000 from BMW. The official recall notice states: Dealers will replace the knee air bag (driver and/or passenger), free of charge. Owner notification letters were mailed September 6, 2023. Owners may contact BMW customer service at 1-800-525-7417. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V471000 (October 7, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.