Volkswagen recalls 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles due to high-voltage battery overheating risk. Owners must avoid charging until repairs are complete.
A high-voltage battery that overheats increases the risk of a fire.
Volkswagen is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles because their high-voltage batteries can overheat and cause fire. Owners should not charge the vehicle until the battery is replaced or the software update is installed.
The high-voltage battery can overheat, which increases the risk of fire. This overheating occurs without warning and may happen during normal charging or use of the vehicle.
Owners of 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles are affected. Drivers who frequently charge their vehicles are at higher risk due to the fire hazard.
Check for the vehicle's year (2022-2023), model (Audi Q5 PHEV or Audi A7 PHEV), and if it was purchased between 2022 and 2023. The recall was announced in May 2025.
Do not charge the vehicle until the battery is replaced or the software update is installed.
Reach out to Volkswagen Audi customer service at 1-800-253-2834 for guidance on next steps.
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
Yes, if your Audi Q5 was manufactured in 2022 or 2023 and is a PHEV model.
The software update is expected to be available in the second quarter of 2025, with repairs performed free of charge.
No, the repair involves installing advanced diagnostic software to address the overheating issue.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 24V898000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 24V898000 from Volkswagen. The official recall notice states: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
