Audi is recalling certain 2020-2022 E-Tron models due to high-voltage battery overheating that could cause fire. Owners will receive free software updates and battery replacements.
A high-voltage battery that overheats increases the risk of a fire.
Audi is recalling certain 2020-2022 E-Tron Sportback Quattro and E-Tron Quattro vehicles because high-voltage battery modules may overheat and cause fire. This recall affects owners who received notification letters mailed April 3, 2025.
The high-voltage battery modules in these vehicles can overheat due to a design flaw. This overheating increases the risk of fire, which could be dangerous if the battery catches fire while the vehicle is in use.
Owners of 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles are affected. Drivers with high-voltage battery modules that may overheat are at risk of fire.
Check if your vehicle has the Audi E-TRON model year 2019-2022. The recall numbers are 93U9 and 93V2 for affected vehicles.
Call 1-800-253-2834 to confirm your vehicle is affected and schedule a repair.
If your battery module is affected, Audi will replace it at no cost once the diagnostic software is installed.
Dealers will install software to monitor battery performance and alert you if issues arise.
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Check if your vehicle is a 2019-2022 E-Tron Sportback Quattro or E-Tron Quattro with recall numbers 93U9 or 93V2.
Yes, the high-voltage battery modules may overheat and cause fire if not repaired.
Audi will mail owner notification letters by April 3, 2025, and dealers will install the software and replace batteries as needed.
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 23V867000 — Audi Audi Hello, I own a Audi that is covered by recall 23V867000 from Audi. The official recall notice states: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.