Audi is recalling certain 2020 Q5 models due to a fire risk from overheating 220V/240V charging cables. Owners must use only 110V home cables or public charging stations to prevent fire hazards.
An overheated outlet or charging cable can increase the risk of a fire.
Audi is recalling 2020 Q5 vehicles with an electrical system issue that can cause overheating of 220V/240V charging cables, increasing fire risk. Using the correct 110V home charging cable or public charging stations is required to avoid this hazard.
When the 220V/240V charging cable is used at 100% charge, the electrical current can cause the outlet or cable to overheat. This overheating increases the risk of fire, especially in home power outlets that may not handle the required current.
Owners of 2020 Audi Q5 vehicles with the specific electrical system issue are affected. Those using the 220V/240V charging cable at 100% charge are most at risk of fire.
Check if your 2020 Audi Q5 has the 220V/240V compact charging cable. The recall covers vehicles with the specific electrical system issue that can overheat when used at 100% charge.
Do not use the 220V/240V compact charging cable at 100% charge; switch to the 110V home charging cable or public charging stations.
Dealers will provide a new 220V/240V charging cable with a temperature sensor at no cost to you.
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
The recall is due to an electrical system issue where the 220V/240V charging cable can overheat when used at 100% charge, increasing fire risk.
Stop using the 220V/240V charging cable and switch to the 110V home charging cable or public charging stations. Dealers will send a free replacement cable with a temperature sensor.
Your 2020 Audi Q5 is affected if it has the specific electrical system issue that can cause overheating when using the 220V/240V charging cable at 100% charge.
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 23V842000 — Audi Audi Hello, I own a Audi that is covered by recall 23V842000 from Audi. The official recall notice states: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
