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Use caution Vehicle recall · NHTSA · Published May 23, 2024

Altec 2020-2024 Aerial Devices: Uncontrolled Boom Movement Risk

Altec recalls certain 2020-2024 aerial devices due to hydraulic oil leaks causing uncontrolled boom movement. Owners must contact Altec by July 22, 2024 for free repairs.

🇺🇸 NHTSA recall #24V362000VehicleAltec ›
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✎ GovInfoNow plain-language explainer

Altec is recalling certain 2020-2024 aerial devices because hydraulic oil leaks can cause the boom to move uncontrollably, increasing injury risk. Affected owners should get repairs before the July 22, 2024 deadline. Read more at govinfonow.com/recall/81220-altec-2020-2024-aerial-devices-uncontrolled-boom-movement-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/81220-altec-2020-2024-aerial-devices-uncontrolled-boom-movement-risk · Updated August 18, 2026 · Official notice: NHTSA #24V362000

Cite this page

“Altec 2020-2024 Aerial Devices: Uncontrolled Boom Movement Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81220-altec-2020-2024-aerial-devices-uncontrolled-boom-movement-risk. Based on NHTSA recall #24V362000 (https://www.nhtsa.gov/recalls?nhtsaId=24V362000).

The National Highway Traffic Safety Administration announced on May 23, 2024, that Altec Industries is recalling certain 2020-2024 Altec LR7 and LR8 aerial devices due to the risk of uncontrolled boom movement. Owners should contact Altec customer service at 1-877-462-5832 for a free remedy.

How to tell if you have it

  • Altec LR7 aerial device, 2020-2024
  • Altec LR8 aerial device, 2020-2024

What to do

Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832.

The hazard

According to NHTSA records, the hydraulic cylinder feeder tube routed near the cylinder rest bracket may become damaged and leak oil, which can result in uncontrolled boom movement. This condition increases the risk of injury.

Context

GovInfoNow's records show Altec Industries has issued 33 other recalls since March 30, 2020. Recent Altec recalls include a step separation hazard for AM Series devices on Oct. 2, 2026, and an electrical risk of crash for 2021-2025 Digger Derrick models on Sept. 24, 2026. Other recent recalls of similar products include the Lucid Air power train recall (March 26, 2026), the Chrysler RAM 5500 air bag recall (Dec. 18, 2025), and the GMC Hummer EV Pickup air bag recall (Nov. 6, 2025).

How to tell if you have this one

Check for 2020-2024 Altec LR7 or LR8 aerial devices. The recall covers equipment sold between 2020 and 2024.

  • Brand
    Altec
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Altec

    Call Altec customer service at 1-877-462-5832 to schedule a repair or replacement.

    July 22, 2024
  2. Get Repair Kit

    Altec will replace the cylinder rest pad and feeder tube at no cost if needed.

Official remedy

What NHTSA says to do

Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.

How this recall unfolded

Recall timeline

1. NHTSA received the defect report: May 23, 202412. Owner letters expected: Jul 22, 2024 (expected)22024
  1. NHTSA received the defect report
  2. Owner letters expected (expected, per the notice)

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

How do I know if my device is affected?

Check if your device was manufactured between 2020 and 2024 and is an Altec LR7 or LR8 model.

Take action

Contact Altec

We’ve drafted a message you can send Altec to request your refund or repair — edit it as you like.

Subject: Recall 24V362000 — Altec 2020-2024 Aerial Devices: Uncontrolled Boom Movement Risk

Hello,

I own a Altec 2020-2024 Aerial Devices: Uncontrolled Boom Movement Risk that is covered by recall 24V362000 from Altec.

The official recall notice states: Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V362000 (May 23, 2024)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA