Altec recalls certain 2020-2024 aerial devices due to hydraulic oil leaks causing uncontrolled boom movement. Owners must contact Altec by July 22, 2024 for free repairs.
Uncontrolled movement of the boom can increase the risk of injury.
Altec is recalling certain 2020-2024 aerial devices because hydraulic oil leaks can cause the boom to move uncontrollably, increasing injury risk. Affected owners should get repairs before the July 22, 2024 deadline.
The hydraulic cylinder feeder tube near the cylinder rest bracket can become damaged and leak oil. This leak causes the boom to move unpredictably, potentially leading to injuries.
Owners of 2020-2024 Altec LR7 and LR8 aerial devices are affected. Operators using these devices for work or recreation face the highest risk of injury.
Check for 2020-2024 Altec LR7 or LR8 aerial devices. The recall covers equipment sold between 2020 and 2024.
Call Altec customer service at 1-877-462-5832 to schedule a repair or replacement.
Altec will replace the cylinder rest pad and feeder tube at no cost if needed.
Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
2020-2024 Altec LR7 and LR8 aerial devices.
Check if your device was manufactured between 2020 and 2024 and is an Altec LR7 or LR8 model.
Owner notification letters are expected to be mailed by July 22, 2024.
We’ve drafted a message you can send Altec to request your refund or repair — edit it as you like.
Subject: Recall 24V362000 — Altec Altec Hello, I own a Altec that is covered by recall 24V362000 from Altec. The official recall notice states: Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
