Altec 2020-2023 D4000B/D2000B/AC18 Trucks: Forward Collision Avoidance Software Issue
Altec recalls 2020-2023 D4000B, D2000B, and AC18 trucks due to potential failure of forward collision avoidance software, increasing crash risk. Owners must get a free software update and road test.
Use caution until it’s fixed
An active braking system that fails to activate as intended increases the risk of a crash.
Contact the company
What happened, in plain English
Altec is recalling certain 2020-2023 D4000B, D2000B, and AC18 trucks because their forward collision avoidance software might not work correctly, which could lead to crashes. This affects truck owners who need to get a free software update and road test from an authorized service center. Read more at govinfonow.com/recall/81216-altec-2020-2023-d4000b-d2000b-ac18-trucks-forward-collision-avoidance.
Source Summary by GovInfoNow · govinfonow.com/recall/81216-altec-2020-2023-d4000b-d2000b-ac18-trucks-forward-collision-avoidance · Updated October 4, 2026 · Official notice: NHTSA #23V395000
Cite this page
“Altec 2020-2023 D4000B/D2000B/AC18 Trucks: Forward Collision Avoidance Software Issue.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81216-altec-2020-2023-d4000b-d2000b-ac18-trucks-forward-collision-avoidance. Based on NHTSA recall #23V395000 (https://www.nhtsa.gov/recalls?nhtsaId=23V395000).
Why it’s dangerous
The forward collision avoidance software may not be calibrated properly, so the active braking system might not activate when needed. This could increase the risk of a crash during normal driving conditions.
Who’s affected
Truck owners with 2020-2023 D4000B, D2000B, or AC18 models are most at risk. The hazard is specific to these vehicle models and does not affect other Altec products.
How to tell if you have this one
Check your truck's year, model, and series (D4000B, D2000B, or AC18) to see if it's affected. The recall covers 2020 through 2023 model years.
- Brand
Altec- Category
Vehicle
What to do — step by step
Get Software Update
Take your vehicle to an authorized service center for a free software update to fix the collision avoidance system.
Complete Road Test
After the software update, your vehicle will undergo a free road test to ensure the active braking system works correctly.
What NHTSA says to do
Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832. Altec's number for this recall is CSN 3085.
How this recall unfolded
Recall timeline
- NHTSA received the defect report
- Owner letters expected (expected, per the notice)
Dates from the agency record only; steps without a date are left out.
Contact Altec
We’ve drafted a message you can send Altec to request your refund or repair — edit it as you like.
Subject: Recall 23V395000 — Altec 2020-2023 D4000B/D2000B/AC18 Trucks: Forward Collision Avoidance Software Issue Hello, I own a Altec 2020-2023 D4000B/D2000B/AC18 Trucks: Forward Collision Avoidance Software Issue that is covered by recall 23V395000 from Altec. The official recall notice states: Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832. Altec's number for this recall is CSN 3085. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V395000 (January 6, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.