Daimler Trucks North America recalls 2021-2022 Western Star 49X trucks with potential steering shaft separation causing loss of steering control. Owners must stop driving until inspected by dealer.
Steering shaft separation can result in a loss of steering control, increasing the risk of a crash.
Daimler Trucks North America is recalling certain 2021-2022 Western Star 49X trucks because the steering shaft may have been improperly installed and could separate, leading to loss of steering control. This could increase crash risk if the vehicle is driven without repair.
The steering shaft may not have been properly installed, causing it to separate from the steering gear. This separation can lead to loss of steering control, increasing the risk of a crash.
Owners of 2021-2022 Western Star 49X trucks are affected. Drivers of these vehicles are at risk if the steering shaft separates while driving.
Check if your vehicle is a 2021-2022 Western Star 49X model. The recall was notified to owners via mail on January 12, 2022.
Do not drive your vehicle until a dealer inspects and repairs the steering shaft if necessary.
Dealers will inspect the steering shaft and repair it free of charge if needed.
Owner notification letters were mailed January 12, 2022.
Owners are advised to not drive their vehicles until the inspection has been performed. Dealers will inspect the steering shaft and repair it, as necessary, free of charge. Owner notification letters were mailed January 12, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is 905.
The steering shaft may not have been properly installed, causing it to separate from the steering gear.
Check if your vehicle is a 2021-2022 Western Star 49X model. The recall was notified to owners via mail on January 12, 2022.
Do not drive your vehicle until a dealer inspects and repairs the steering shaft if necessary.
We’ve drafted a message you can send Western Star to request your refund or repair — edit it as you like.
Subject: Recall 21V864000 — Western Star Western Star Hello, I own a Western Star that is covered by recall 21V864000 from Western Star. The official recall notice states: Owners are advised to not drive their vehicles until the inspection has been performed. Dealers will inspect the steering shaft and repair it, as necessary, free of charge. Owner notification letters were mailed January 12, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is 905. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
