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Use caution Vehicle recall · NHTSA · Published June 10, 2021

Volvo VNL 2022: Unexpected Neutral Shift Risk

Volvo recalls 2022 VNL trucks with potential for unexpected neutral shift causing crashes. Fix involves free software update at dealers.

🇺🇸 NHTSA recall #21V781000VehicleVolvo Trucks ›
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✎ GovInfoNow plain-language explainer

Volvo is recalling certain 2022 VNL trucks because their electronic control software might cause the transmission to shift unexpectedly into neutral, increasing crash risk. Owners should get a free software update from dealers to prevent this issue. Read more at govinfonow.com/recall/81181-volvo-vnl-2022-unexpected-neutral-shift-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/81181-volvo-vnl-2022-unexpected-neutral-shift-risk · Updated August 18, 2026 · Official notice: NHTSA #21V781000

Cite this page

“Volvo VNL 2022: Unexpected Neutral Shift Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81181-volvo-vnl-2022-unexpected-neutral-shift-risk. Based on NHTSA recall #21V781000 (https://www.nhtsa.gov/recalls?nhtsaId=21V781000).

Volvo Trucks North America recalled certain 2022 VNL vehicles due to an unexpected transmission shift to neutral, which increases crash risk, the National Highway Traffic Safety Administration said on June 10, 2021. Dealers will reprogram the electronic control module free of charge.

How to tell if you have it

  • Volvo Trucks
  • VNL
  • 2022

What to do

Dealers will reprogram the electronic control module, free of charge. Owners may contact Volvo Trucks' customer service at 1-800-528-6586.

The hazard

An unexpected shift to neutral can increase the risk of a crash. The electronic control unit software may allow the transmission to shift into neutral unexpectedly.

Context

GovInfoNow's records show Volvo Trucks North America has 84 other recalls on record since Sept. 3, 2010. Other recent recalls of similar products include a Volvo VNL brake software issue (Sept. 28, 2026), a Volvo VNL exterior lighting recall (Aug. 6, 2026), and a Volvo steering recall (July 9, 2026). NHTSA has received 2 owner complaints for the 2022 VOLVO VNL as of Jan. 29, 2024.

How to tell if you have this one

Check if your 2022 Volvo VNL truck has the electronic control unit software that may cause unexpected neutral shifts. The recall was notified to owners on November 1, 2021.

  • Brand
    Volvo Trucks
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealership

    Reach out to Volvo Trucks customer service at 1-800-528-6586 to schedule a free software update.

  2. Get Software Update

    Dealers will reprogram the electronic control module for free to fix the unexpected neutral shift issue.

Official remedy

What NHTSA says to do

Dealers will reprogram the electronic control module, free of charge. Owner notification letters were mailed on November 01, 2021. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2104.

How this recall unfolded

Recall timeline

Owners were mailed letters 5 months after NHTSA received the defect report.

1. NHTSA received the defect report: Jun 10, 202112. Owner letters mailed: Nov 1, 202122021
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Volvo Trucks

We’ve drafted a message you can send Volvo Trucks to request your refund or repair — edit it as you like.

Subject: Recall 21V781000 — Volvo Trucks Volvo VNL 2022: Unexpected Neutral Shift Risk

Hello,

I own a Volvo VNL 2022: Unexpected Neutral Shift Risk that is covered by recall 21V781000 from Volvo Trucks.

The official recall notice states: Dealers will reprogram the electronic control module, free of charge. Owner notification letters were mailed on November 01, 2021. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2104.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V781000 (June 10, 2021)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA