Toyota is recalling 2022-2023 Corolla Cross vehicles with potential front-passenger air bag deployment issues. The recall addresses a risk of injury during crashes due to improper air bag function. Owners should contact Toyota for free inspection and replacement.
An air bag that does not deploy as intended increases the risk of injury during a crash.
Toyota is recalling certain 2022-2023 Corolla Cross vehicles because the front-passenger air bag might not deploy properly in a crash, increasing injury risk. This affects vehicles previously inspected under recall 23V-384. Owners should have their instrument panel checked by a dealer for free.
The instrument panel may have been produced without the required perforation, which can cause the front-passenger air bag to not deploy as intended in a crash. This failure violates Federal Motor Vehicle Safety Standard 208 for occupant crash protection.
Owners of 2022-2023 Toyota Corolla Cross vehicles that were previously inspected under recall 23V-384 are most at risk. These vehicles may have an instrument panel that doesn't properly deploy the front-passenger air bag during a crash.
Check if your 2022-2023 Corolla Cross was previously inspected at a dealership under recall 23V-384. The issue affects the instrument panel that may not deploy the front-passenger air bag properly.
Call Toyota's customer service at 1-800-331-4331 to schedule an inspection for free.
Dealers will inspect and replace the instrument panel as necessary at no cost to you.
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly during a crash.
Your 2022-2023 Corolla Cross was previously inspected at a dealership under recall 23V-384.
Dealers will inspect and replace the instrument panel as necessary at no cost. Contact Toyota at 1-800-331-4331 to schedule the inspection.
We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.
Subject: Recall 23V864000 — Toyota Toyota Hello, I own a Toyota that is covered by recall 23V864000 from Toyota. The official recall notice states: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
