Thor Motor Coach is recalling 2022 Rize, Scope, Sequence, and Tellaro models with a potential electrical short in the solar panel junction box that could cause fire. Owners must contact TMC for free repairs.
An electrical short can cause the junction box to overheat, increasing the risk of a fire.
Thor Motor Coach is recalling certain 2022 model RVs due to a risk of fire from an electrical short in the solar panel junction box. This could happen if the junction box overheats, which may lead to fire.
The solar panel junction box can short, causing it to overheat. This overheating increases the risk of fire, especially if the electrical system is not properly maintained.
Owners of 2022 Thor Motor Coach Rize, Scope, Sequence, and Tellaro models are affected. RV owners with solar panels are most at risk.
Check if your 2022 Thor Motor Coach Rize, Scope, Sequence, or Tellaro model has a Flex-190 Solar Panel. The recall was announced in July 2021.
Call 1-877-855-2867 to schedule a free repair for the solar panel junction box.
Dealers will install a new solar panel and junction box at no cost to fix the electrical short.
Dealers will install a new solar panel and junction box, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000226.
The Flex-190 Solar Panel junction box may short, causing it to overheat and increasing the risk of fire.
Check if your 2022 Thor Motor Coach Rize, Scope, Sequence, or Tellaro model has a Flex-190 Solar Panel.
Contact TMC customer service at 1-877-855-2867 to schedule a free repair for the solar panel junction box.
We’ve drafted a message you can send Thor Motor Coach to request your refund or repair — edit it as you like.
Subject: Recall 21V396000 — Thor Motor Coach Thor Motor Coach Hello, I own a Thor Motor Coach that is covered by recall 21V396000 from Thor Motor Coach. The official recall notice states: Dealers will install a new solar panel and junction box, free of charge. Owner notification letters were mailed July 22, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000226. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.