Chrysler is recalling 2022-2023 RAM 3500 vehicles with GVWR under 10,000 lbs. due to rearview camera software that may not display images, increasing crash risk. Owners must update software free via dealer.
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Chrysler is recalling certain 2022-2023 RAM 3500 trucks with GVWR under 10,000 lbs. because their rearview camera software might not show images, which could lead to crashes. This is a safety issue that needs fixing to comply with federal standards.
The rearview camera software may fail to display images, reducing the driver's ability to see behind the vehicle. This increases the risk of collisions, especially when reversing or changing lanes.
Owners of 2022-2023 RAM 3500 trucks with GVWR under 10,000 lbs. are affected. Drivers who rely on the rearview camera for safety are most at risk.
Check if your vehicle is a 2022-2023 RAM 3500 with GVWR under 10,000 lbs. The recall covers specific truck models and weight classes.
Dealers will update the radio software at no cost to fix the rearview camera issue.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
The rearview camera software may prevent images from displaying, which increases crash risk and violates federal safety standards.
Check if your vehicle is a 2022-2023 RAM 3500 with GVWR under 10,000 lbs. The recall covers specific truck models and weight classes.
Contact a dealer for a free software update to fix the rearview camera issue. Owner notification letters were mailed October 24, 2023.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 23V654000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 23V654000 from Chrysler. The official recall notice states: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
