RAM PROMASTER (2025) recall — Back Over Prevention
Chrysler recalls certain 2022-2025 RAM ProMaster vehicles due to rearview camera software error causing blind spots, risking crashes. Owners must update security gateway software free by dealers.
Use caution until it’s fixed
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Chrysler is recalling 2022-2025 RAM ProMaster vehicles because a software error prevents the rearview camera from displaying images, which can cause crashes. This affects drivers who rely on the camera for rear visibility. Read more at govinfonow.com/recall/81070-ram-promaster-2022-2025-rearview-camera-not-displaying-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81070-ram-promaster-2022-2025-rearview-camera-not-displaying-risk · Updated September 23, 2026 · Official notice: NHTSA #25V330000
Cite this page
“RAM ProMaster 2022-2025: Rearview Camera Not Displaying Risk.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81070-ram-promaster-2022-2025-rearview-camera-not-displaying-risk. Based on NHTSA recall #25V330000 (https://www.nhtsa.gov/recalls?nhtsaId=25V330000).
Why it’s dangerous
The software error causes the rearview camera image to not display, reducing the driver's view of what's behind the vehicle. This increases the risk of a crash when reversing or changing lanes.
Who’s affected
Owners of 2022-2025 RAM ProMaster vehicles are affected. Drivers who depend on the rearview camera for safety are at higher risk.
How to tell if you have this one
Check if your vehicle is a 2022-2025 RAM ProMaster. The recall covers vehicles with a security gateway module software error that prevents rearview camera display.
- Brand
Chrysler- Category
Vehicle
What to do — step by step
Update Software
Dealers will update the security gateway module software for free to fix the rearview camera display issue.
What NHTSA says to do
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Questions people ask
Why is this recall happening?
A software error in the security gateway module causes the rearview camera image not to display, which fails to meet Federal Motor Vehicle Safety Standard 111 for rear visibility.
How do I know if my vehicle is affected?
Your vehicle is affected if it is a 2022-2025 RAM ProMaster with a security gateway module software error that prevents the rearview camera from displaying images.
What should I do if I own this vehicle?
Contact Chrysler customer service at 800-853-1403 to schedule a free software update at a dealer.
Contact Chrysler
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V330000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 25V330000 from Chrysler. The official recall notice states: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V330000 (May 21, 2025)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.