Daimler Vans USA recalls 2022 Mercedes-Benz Sprinter 3500 vehicles with insufficiently bonded windows and lashing rails that may detach during crashes, increasing injury risk. Owners must have paint inspected and repaired free of charge.
An insufficiently bonded window can detach during a crash, and objects secured to an insufficiently bonded interior lashing rail can detach, increasing the risk of injury.
Daimler Vans USA is recalling certain 2022 Mercedes-Benz Sprinter 3500 vehicles because paint adhesion issues could cause windows and interior lashing rails to detach during crashes. This increases the risk of injury to occupants.
During a crash, insufficiently bonded windows and interior lashing rails can detach. This creates a risk of injury from moving objects inside the vehicle.
Owners of 2022 Mercedes-Benz Sprinter 3500 vehicles are affected. Those using the vehicle for commercial purposes may be at higher risk due to potential detachment during crashes.
Check if your vehicle was manufactured in 2022 and has a Mercedes-Benz Sprinter 3500 model. The recall covers vehicles where the topcoat paint formula may cause windows and lashing rails to be insufficiently bonded.
Call 1-877-762-8267 to get information about the recall and repair options.
Dealers will inspect the paint adhesion and repair it as necessary at no cost.
If damage is extensive, DVUSA may offer to repurchase the vehicle.
Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA.
The topcoat paint formula may cause windows and interior lashing rails to be insufficiently bonded to the vehicle, increasing injury risk during crashes.
Check if your vehicle is a 2022 Mercedes-Benz Sprinter 3500 with a topcoat paint formula that may cause windows and lashing rails to be insufficiently bonded.
Dealers will inspect the paint adhesion and repair it as necessary at no cost. If damage is extensive, DVUSA may offer to repurchase the vehicle.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 23V806000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 23V806000 from Mercedes-Benz. The official recall notice states: Dealers will inspect the paint adhesion and repair it as necessary, free of charge. Depending on the extent of any damage, DVUSA may offer to repurchase the vehicle. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LACKHA. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
