Mercedes-Benz Sprinter 4500 (2020) vehicles with power steering return line hoses that may detach and leak hydraulic fluid. Owners should contact DVUSA for free repairs to prevent crash risk.
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Mercedes-Benz Sprinter 4500 (2020) vehicles are being recalled because power steering return line hoses can detach, causing hydraulic fluid leaks that increase crash risk. This affects safety by potentially leading to loss of steering control.
The power steering return line hoses can detach at connection points during operation, causing hydraulic fluid to leak onto the road. This loss of power steering assist may lead to sudden loss of steering control, increasing crash risk.
Owners of 2015-2020 Mercedes-Benz Sprinter 4500 (2020) vehicles are affected. Drivers using these vehicles without the fix are at risk of losing steering control.
Check if your vehicle is a 2015-2020 Mercedes-Benz Sprinter 4500 (2020) model. The recall covers specific vehicles with power steering return line hoses that may detach.
Call 1-877-762-8267 to get your vehicle checked for the power steering return line connection issue.
Dealers will correct the power steering return line connections at no cost to fix the leak.
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
The hydraulic power steering return line hoses may detach at connection points, causing hydraulic fluid leaks that increase crash risk.
Your vehicle is affected if it is a 2015-2020 Mercedes-Benz Sprinter 4500 (2020) model with power steering return line hoses that may detach.
Contact DVUSA at 1-877-762-8267 to have your vehicle checked for the power steering return line connection issue and get a free repair if needed.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 20V663000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 20V663000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.