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Use caution Vehicle recall · NHTSA · Published March 16, 2023

Keystone 2022 Cougar Travel Trailers: Missing Emergency Exit Window Risk

Keystone is recalling certain 2022-2023 Cougar travel trailers that may lack an emergency exit window, increasing injury risk during emergencies. Owners should contact customer service for free window inspection.

🇺🇸 NHTSA recall #23V169000VehicleKeystone ›
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✎ GovInfoNow plain-language explainer

Keystone is recalling some 2022-2023 Cougar travel trailers that might not have an emergency exit window. Without this window, occupants could have fewer ways to escape during emergencies, raising injury risks. Read more at govinfonow.com/recall/80982-keystone-2022-cougar-travel-trailers-missing-emergency-exit-window-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80982-keystone-2022-cougar-travel-trailers-missing-emergency-exit-window-risk · Updated August 18, 2026 · Official notice: NHTSA #23V169000

Cite this page

“Keystone 2022 Cougar Travel Trailers: Missing Emergency Exit Window Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80982-keystone-2022-cougar-travel-trailers-missing-emergency-exit-window-risk. Based on NHTSA recall #23V169000 (https://www.nhtsa.gov/recalls?nhtsaId=23V169000).

The National Highway Traffic Safety Administration announced on March 16, 2023, that Keystone RV Company is recalling certain 2022-2023 Cougar travel trailers. The vehicles may lack an emergency exit window, increasing the risk of injury during an emergency. Dealers will inspect and replace the window if necessary, free of charge.

How to tell if you have it

  • Keystone Cougar, 2022-2023

What to do

Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.

The hazard

Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.

Context

GovInfoNow's records show Keystone RV Company has 147 other recalls on record since June 18, 2009. Recent Keystone recalls include a May 18, 2026 notice for loose shock bolts and an April 2, 2026 recall regarding underbelly detachment. Other recent recalls of similar products include Forest River Cedar Creek Trailers blocked door risk (September 23, 2026) and Jeep Wagoneer S detached hinge cover risk (March 12, 2026).

How to tell if you have this one

Check if your 2022-2023 Keystone Cougar travel trailer has an emergency exit window. The recall covers vehicles manufactured between 2022 and 2023.

  • Brand
    Keystone
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Check for Emergency Exit Window

    Inspect your trailer for an emergency exit window as part of the recall inspection.

  2. Contact Customer Service

    Call Keystone customer service at 1-866-425-4369 to schedule a free window inspection.

Official remedy

What NHTSA says to do

Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.

How this recall unfolded

Recall timeline

Owners were mailed letters 13 days after NHTSA received the defect report.

1. NHTSA received the defect report: Mar 16, 202312. Owner letters mailed: Mar 29, 202322023
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

Do I need to stop using my trailer immediately?

No, the recall allows owners to keep using the trailer after inspection. The hazard requires a window check, not immediate discontinuation.

Take action

Contact Keystone

We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.

Subject: Recall 23V169000 — Keystone 2022 Cougar Travel Trailers: Missing Emergency Exit Window Risk

Hello,

I own a Keystone 2022 Cougar Travel Trailers: Missing Emergency Exit Window Risk that is covered by recall 23V169000 from Keystone.

The official recall notice states: Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V169000 (March 16, 2023)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA