Use cautionVehicle recall · NHTSA · Published June 15, 2021
Navistar School Buses: Emergency Exit Deficiency Risk
Navistar recalls certain 2014, 2019, and 2022 school buses lacking sufficient emergency exits, potentially delaying passenger evacuation during emergencies.
“Navistar School Buses: Emergency Exit Deficiency Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80935-navistar-school-buses-emergency-exit-deficiency-risk. Based on NHTSA recall #21V450000 (https://www.nhtsa.gov/recalls?nhtsaId=21V450000).
The National Highway Traffic Safety Administration announced on June 15, 2021, that Navistar is recalling certain IC Bus CE and CASB school buses due to a lack of emergency exits. Dealers will install two additional emergency exit windows free of charge for affected owners.
How to tell if you have it
IC BUS CESB 2019
IC BUS CESB 2022
IC BUS CASB 2014
What to do
Dealers will install two additional emergency exit windows, free of charge. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21506.
The hazard
A lack of emergency exits can delay passengers from exiting the vehicle during an emergency, increasing their risk of injury. These vehicles fail to comply with Federal Motor Vehicle Safety Standard number 217 regarding bus emergency exits and window retention and release.
Context
GovInfoNow's records show Navistar has issued 185 other recalls since November 24, 2008. Recent recalls include a brake caliper detachment risk for 2024-2025 school buses on October 2, 2024, and air bag deployment issues for 2025 CV vehicles on October 1, 2024. Other recent recalls of similar products include Thomas Built Buses Saf-T-Liner C2 (2026) Recall: Unsecured Wheelchair Risk (December 9, 2025), Thomas Built SAF-T-LINER HDX2 Recall: Door Failure Risk (June 26, 2026), and Blue Bird 2026 School Bus Recall: Wheelchair Lift Safety Risk (December 10, 2025).
How to tell if you have this one
Check for 2014, 2019, or 2022 Navistar IC Bus CE models. The recall was announced in August 2021 with owner notification letters mailed that month.
Brand
Navistar
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Navistar Customer Service
Call 1-800-448-7825 to schedule the free emergency exit window installation.
Schedule Emergency Exit Installation
Dealers will install two additional emergency exit windows at no cost to the owner.
Official remedy
What NHTSA says to do
Dealers will install two additional emergency exit windows, free of charge. Owner notification letters were mailed on August 6, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21506.
How this recall unfolded
Recall timeline
Owners were mailed letters 52 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Navistar
We’ve drafted a message you can send Navistar to request your refund or repair — edit it as you like.
Subject: Recall 21V450000 — Navistar School Buses: Emergency Exit Deficiency Risk
Hello,
I own a Navistar School Buses: Emergency Exit Deficiency Risk that is covered by recall 21V450000 from Navistar.
The official recall notice states: Dealers will install two additional emergency exit windows, free of charge. Owner notification letters were mailed on August 6, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21506.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.