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Vehicle recall · NHTSA · Published September 13, 2024

FORD MAVERICK (2022) recall — Back Over Prevention

Ford is recalling 2022-2024 Maverick vehicles with Connected Touch Radios due to rearview camera image freezing in reverse, increasing crash risk. Owners must update software via dealer.

🇺🇸 NHTSA recall #24V684000VehicleFord ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Ford is recalling certain 2022-2024 Maverick vehicles that have a rearview camera display issue. The camera image may freeze when reversing, which could lead to crashes if the driver can't see behind them. Read more at govinfonow.com/recall/80861-ford-maverick-2022-back-over-prevention-recall-rearview-camera-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80861-ford-maverick-2022-back-over-prevention-recall-rearview-camera-risk · Updated October 4, 2026 · Official notice: NHTSA #24V684000

Cite this page

“Ford Maverick 2022 Back Over Prevention Recall: Rearview Camera Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80861-ford-maverick-2022-back-over-prevention-recall-rearview-camera-risk. Based on NHTSA recall #24V684000 (https://www.nhtsa.gov/recalls?nhtsaId=24V684000).

Why it’s dangerous

The rearview camera image can freeze when the vehicle is in reverse. This reduces the driver's ability to see behind the vehicle, increasing the chance of a crash when reversing.

Who’s affected

Owners of 2022-2024 Ford Maverick vehicles with Connected Touch Radios (CTR) are affected. Drivers who reverse frequently are at higher risk due to potential blind spots.

How to tell if you have this one

Check if your 2022-2024 Ford Maverick has a Connected Touch Radio (CTR). The issue occurs when the vehicle is in reverse, causing the camera image to freeze.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Software

    Dealers will update the Connected Touch Radio software for free to fix the rearview camera freezing issue.

Official remedy

What NHTSA says to do

Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The rearview camera image may freeze when the vehicle is in reverse, reducing driver visibility and increasing crash risk.

How do I know if my vehicle is affected?

Your 2022-2024 Ford Maverick with a Connected Touch Radio (CTR) is affected if the rearview camera image freezes when reversing.

What should I do if I have this vehicle?

Contact Ford customer service at 1-866-436-7332 or visit a dealer for a free software update to fix the issue.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 24V684000 — Ford Ford

Hello,

I own a Ford that is covered by recall 24V684000 from Ford.

The official recall notice states: Dealers will update the Connected Touch Radio (CTR) software, free of charge.  Owner notification letters were mailed on March 21, 2025.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24S59.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V684000 (September 13, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA