Jayco 2021-2024 Motorhomes: Fire Risk During Battery Charging
Jayco is recalling certain 2021-2024 motorhomes due to battery relay contactors that may become stuck, increasing fire risk during battery charging. Owners should contact Jayco for free software updates.
Use caution until it’s fixed
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Contact the company
What happened, in plain English
Jayco is recalling specific 2021-2024 motorhomes because battery relays can get stuck, causing a fire risk when charging. This affects owners who need to get a free software update from dealers to fix the issue. Read more at govinfonow.com/recall/80829-jayco-2021-2024-motorhomes-fire-risk-during-battery-charging.
Source Summary by GovInfoNow · govinfonow.com/recall/80829-jayco-2021-2024-motorhomes-fire-risk-during-battery-charging · Updated October 4, 2026 · Official notice: NHTSA #24V160000
Cite this page
“Jayco 2021-2024 Motorhomes: Fire Risk During Battery Charging.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80829-jayco-2021-2024-motorhomes-fire-risk-during-battery-charging. Based on NHTSA recall #24V160000 (https://www.nhtsa.gov/recalls?nhtsaId=24V160000).
Why it’s dangerous
The battery relay contactors can become stuck in the closed position, which increases the risk of a fire during battery charging. This happens because the stuck relays allow continuous electrical current to flow, potentially overheating the battery.
Who’s affected
Owners of Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, and Launch LE motorhomes from 2021-2024 are affected. Motorhome owners using these vehicles for extended periods may be at higher risk due to the fire hazard.
How to tell if you have this one
Check for Jayco motorhomes with model names including Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, or Launch LE from 2021 to 2024. The recall was notified to owners via mail on May 17, 2024.
- Brand
Jayco- Category
Vehicle
What to do — step by step
Contact Jayco Customer Service
Call 1-800-283-8267 to get the free software update for your motorhome's battery system.
Get Software Update
Dealers will update the battery software at no cost to fix the stuck relay contactors.
What NHTSA says to do
Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
How this recall unfolded
Recall timeline
Owners were mailed letters 3 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Questions people ask
Do I need to stop using my motorhome immediately?
No, the recall requires a software update, not immediate discontinuation. You can continue using your motorhome while waiting for the update.
Is there a risk of serious injury from this issue?
The recall states a fire risk during battery charging, but no specific injuries are mentioned. The hazard is primarily a fire risk, not a direct injury hazard.
Contact Jayco
We’ve drafted a message you can send Jayco to request your refund or repair — edit it as you like.
Subject: Recall 24V160000 — Jayco 2021-2024 Motorhomes: Fire Risk During Battery Charging Hello, I own a Jayco 2021-2024 Motorhomes: Fire Risk During Battery Charging that is covered by recall 24V160000 from Jayco. The official recall notice states: Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V160000 (February 29, 2024)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.