Volvo 2021 VNR Bus Recall: Overloaded Axles Risk Crash
Volvo recalls certain 2018-2021 VNR buses due to rear axle overload causing wheel hub failure and crash risk. Owners must return for free corrected labels by August 18, 2020.
Use caution until it’s fixed
If the rear axles are overloaded, over time the wheel hubs may fail prematurely, increasing the risk of a crash.
Contact the company
What happened, in plain English
Volvo is recalling certain 2018-2021 VNR buses because the rear axles can fail if overloaded, increasing crash risk. This affects vehicles with incorrect wheel hub ratings that may not meet safety standards. Read more at govinfonow.com/recall/80737-volvo-2021-vnr-bus-recall-overloaded-axles-risk-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/80737-volvo-2021-vnr-bus-recall-overloaded-axles-risk-crash · Updated October 5, 2026 · Official notice: NHTSA #20V384000
Cite this page
“Volvo 2021 VNR Bus Recall: Overloaded Axles Risk Crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/80737-volvo-2021-vnr-bus-recall-overloaded-axles-risk-crash. Based on NHTSA recall #20V384000 (https://www.nhtsa.gov/recalls?nhtsaId=20V384000).
Why it’s dangerous
The rear axle's stated Gross Axle Weight Rating (GAWR) exceeds the actual wheel hub capacity. Over time, this overload causes wheel hubs to fail, which could lead to a crash.
Who’s affected
Owners of 2018-2021 Volvo VNR buses are affected. Drivers using these buses with overloaded rear axles face higher crash risk.
How to tell if you have this one
Check for the Federal Certification Label on your bus. The recall covers 2018-2021 VNR buses where the rear axle GAWR exceeds wheel hub ratings.
- Brand
Volvo- Category
Vehicle
What to do — step by step
Contact Volvo Customer Service
Call 1-800-528-6586 to get free corrected replacement labels for your bus.
What NHTSA says to do
Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002.
How this recall unfolded
Recall timeline
2 dated steps over 7 months.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
Contact Volvo
We’ve drafted a message you can send Volvo to request your refund or repair — edit it as you like.
Subject: Recall 20V384000 — Volvo 2021 VNR Bus Recall: Overloaded Axles Risk Crash Hello, I own a Volvo 2021 VNR Bus Recall: Overloaded Axles Risk Crash that is covered by recall 20V384000 from Volvo. The official recall notice states: Volvo will notify owners and send corrected replacement labels, free of charge. The recall began August 18, 2020. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX2002. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V384000 (January 7, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.