Volkswagen recalls 2021 Jetta vehicles with missing front seat bolts that could move during crashes, increasing injury risk. Owners must have seats inspected by dealers for free.
“Volkswagen 2021 Jetta Seats Recall: Missing Bolts Risk Injury in Crash.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80730-volkswagen-2021-jetta-seats-recall-missing-bolts-risk-injury-in. Based on NHTSA recall #21V038000 (https://www.nhtsa.gov/recalls?nhtsaId=21V038000).
Volkswagen Group of America, Inc. recalled certain 2021 Volkswagen Jetta and Tiguan vehicles because missing front seat track bolts allow seats to move freely, increasing crash injury risk, according to the National Highway Traffic Safety Administration (NHTSA) on Jan. 2, 2021. Dealers will inspect and install bolts free of charge.
How to tell if you have it
Volkswagen Jetta, 2021
Volkswagen Tiguan Long Wheelbase, 2021
What to do
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298.
The hazard
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Context
GovInfoNow's records show Volkswagen Group of America, Inc. has 276 other recalls on record since 2014-10-20. Other recent recalls include the 2026-10-22 Volkswagen Audi Q3 steering recall, the 2026-09-30 Volkswagen ID.4 battery fire recall, and the 2026-09-10 2025 Volkswagen Tiguan engine stall recall. Other recent recalls of similar products include the 2025-11-25 Volvo 2025 XC60 seats recall, the 2026-03-13 Nissan Sentra 2026 seats recall, and the 2025-10-23 Ford 2021 Bronco seats recall.
How to tell if you have this one
Check if your 2021 Jetta has missing bolts in the front seat tracks. The recall covers vehicles sold starting from February 18, 2021.
Brand
Volkswagen
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Volkswagen
Call 1-800-893-5298 to have your vehicle inspected for missing bolts.
Get Seat Inspection
Dealers will check front seat tracks and install necessary bolts free of charge.
Official remedy
What NHTSA says to do
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
How this recall unfolded
Recall timeline
2 dated steps over 47 days.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Take action
Contact Volkswagen
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 21V038000 — Volkswagen 2021 Jetta Seats Recall: Missing Bolts Risk Injury in Crash
Hello,
I own a Volkswagen 2021 Jetta Seats Recall: Missing Bolts Risk Injury in Crash that is covered by recall 21V038000 from Volkswagen.
The official recall notice states: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.