Volkswagen recalls 2021 Jetta vehicles with missing front seat bolts that could move during crashes, increasing injury risk. Owners must have seats inspected by dealers for free.
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Volkswagen is recalling 2021 Jetta vehicles where front seat bolts might be missing, causing seats to shift during crashes. This could lead to injury if the vehicle is involved in a collision.
Missing bolts allow the front seat to move freely front and back. In a crash, this could cause the seat to shift, potentially injuring the driver or passenger.
Owners of 2021 Volkswagen Jetta vehicles are affected. Drivers and passengers in the front seat are most at risk if the seat moves during a crash.
Check if your 2021 Jetta has missing bolts in the front seat tracks. The recall covers vehicles sold starting from February 18, 2021.
Call 1-800-893-5298 to have your vehicle inspected for missing bolts.
Dealers will check front seat tracks and install necessary bolts free of charge.
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
Bolts may be missing from the front seat tracks, allowing the seat to move front and back without restriction during a crash.
Your 2021 Jetta vehicle is affected if it was sold starting February 18, 2021, and has missing bolts in the front seat tracks.
Contact Volkswagen customer service at 1-800-893-5298 to have your vehicle inspected by a dealer for free.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 21V038000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 21V038000 from Volkswagen. The official recall notice states: Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
