Use cautionVehicle recall · NHTSA · Published February 27, 2025
Volkswagen ID.4 (2021) Power Train Recall: Risk of Rollaway if Parking Brake Not Engaged
Volkswagen recalls 2021-2023 ID.4 models due to potential gear position failure causing rollaway if parking brake isn't engaged. Owners must update software free of charge by March 14, 2025.
Volkswagen is recalling certain 2021-2023 ID.4 electric vehicles because the instrument panel may not show the transmission gear position. This could cause the vehicle to roll away if the parking brake isn't engaged, increasing crash risk. Read more at govinfonow.com/recall/80729-volkswagen-id-4-2021-power-train-recall-risk-of-rollaway.
“Volkswagen ID.4 (2021) Power Train Recall: Risk of Rollaway if Parking Brake Not Engaged.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80729-volkswagen-id-4-2021-power-train-recall-risk-of-rollaway. Based on NHTSA recall #25V120000 (https://www.nhtsa.gov/recalls?nhtsaId=25V120000).
Volkswagen Group of America, Inc. recalled certain 2021-2023 ID.4 and Audi Q4 e-Tron vehicles on Feb. 27, 2025, after the National Highway Traffic Safety Administration announced the power train defect. The hazard is a failure to display the gear position, which may result in a vehicle rollaway if the parking brake is not engaged. Owners should have dealers update the brake control unit software free of charge.
How to tell if you have it
Volkswagen ID.4, 2021-2023
Audi Q4 e-Tron, 2022-2023
Audi Q4 Sportback e-Tron, 2022-2023
What to do
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
The hazard
The instrument panel may not properly display the transmission gear lever indicator, causing these vehicles to fail Federal Motor Vehicle Safety Standard number 102 requirements. This failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.
Context
GovInfoNow's records show Volkswagen Group of America, Inc. has had 276 other recalls on record since Oct. 20, 2014. Recent similar recalls include a Nissan Sentra power train recall on June 26, 2026, and a BMW 750e XDrive power loss recall on Aug. 12, 2026. NHTSA has received 3 owner complaints for the 2022 Audi Q4 e-Tron, with 2 mentioning a crash as of Sept. 24, 2026.
How to tell if you have this one
Check for 2021-2023 Volkswagen ID.4 models or 2022-2023 Audi Q4 e-Tron vehicles. The recall was notified to owners on March 14, 2025.
Brand
Volkswagen
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Update Software Free of Charge
Dealers will update the brake control unit software at no cost to fix the gear position display issue.
Contact Customer Service
Owners can reach Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834 for assistance with the recall.
Official remedy
What NHTSA says to do
Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
How this recall unfolded
Recall timeline
Owners were mailed letters 15 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
The recall addresses a potential risk of rollaway if the parking brake isn't engaged, which could increase crash risk but does not guarantee serious injury in normal use.
Take action
Contact Volkswagen
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 25V120000 — Volkswagen ID.4 (2021) Power Train Recall: Risk of Rollaway if Parking Brake Not Engaged
Hello,
I own a Volkswagen ID.4 (2021) Power Train Recall: Risk of Rollaway if Parking Brake Not Engaged that is covered by recall 25V120000 from Volkswagen.
The official recall notice states: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.