Volkswagen ID.4 (2021) Door Opens Unexpectedly While Driving
Volkswagen recalls 2021-2024 ID.4 vehicles where door handles may cause doors to open unexpectedly while driving, risking injury. Owners must have door handles inspected and software updated free by dealers.
Use caution until it’s fixed
A vehicle door that opens unexpectedly while driving increases the risk of injury.
Contact the company
What happened, in plain English
Volkswagen is recalling certain 2021-2024 ID.4 electric vehicles because door handles can allow water to enter the circuit board, causing doors to open unexpectedly while driving. This could lead to injury if the door opens during operation. Read more at govinfonow.com/recall/80728-volkswagen-id-4-2021-door-opens-unexpectedly-while-driving.
Source Summary by GovInfoNow · govinfonow.com/recall/80728-volkswagen-id-4-2021-door-opens-unexpectedly-while-driving · Updated October 4, 2026 · Official notice: NHTSA #24V651000
Cite this page
“Volkswagen ID.4 (2021) Door Opens Unexpectedly While Driving.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80728-volkswagen-id-4-2021-door-opens-unexpectedly-while-driving. Based on NHTSA recall #24V651000 (https://www.nhtsa.gov/recalls?nhtsaId=24V651000).
Why it’s dangerous
Water entering the door handle circuit board can cause the door to open unexpectedly while the vehicle is moving. This poses a risk of injury if the door opens during driving, potentially causing a collision or fall.
Who’s affected
Owners of 2021-2024 Volkswagen ID.4 electric vehicles are affected. Drivers and passengers are most at risk if the door opens unexpectedly while driving.
How to tell if you have this one
Check if your 2021-2024 Volkswagen ID.4 has door handles that may allow water to enter the circuit board. This recall covers vehicles previously repaired under recall numbers 23V-312 and 23V-213.
- Brand
Volkswagen- Category
Vehicle
What to do — step by step
Contact Volkswagen Customer Service
Call 1-800-893-5298 to confirm your vehicle is affected and schedule a repair.
Have Door Handles Inspected
Volkswagen dealers will inspect and replace door handles as necessary to prevent unexpected door openings.
Update Vehicle Software
Dealers will update the vehicle software for free to address the door opening issue.
What NHTSA says to do
Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
How this recall unfolded
Recall timeline
Owners were mailed letters 9 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Volkswagen
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 24V651000 — Volkswagen ID.4 (2021) Door Opens Unexpectedly While Driving Hello, I own a Volkswagen ID.4 (2021) Door Opens Unexpectedly While Driving that is covered by recall 24V651000 from Volkswagen. The official recall notice states: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Keep exploring
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V651000 (April 9, 2024)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.