Volkswagen ID.4 (2021) Software Issue: Risk of Crash from Missing Speed or Camera Display
Volkswagen recalls 2021-2023 ID.4 vehicles with software issues causing speedometer or rearview camera displays to fail, increasing crash risk. Owners must update software free via dealer.
Use caution until it’s fixed
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Contact the company
What happened, in plain English
Volkswagen is recalling certain 2021-2023 ID.4 electric vehicles because software glitches can cause speedometer or rearview camera displays to stop working. This increases the risk of crashes, especially when drivers rely on these displays for safety. Read more at govinfonow.com/recall/80727-volkswagen-id-4-2021-software-issue-risk-of-crash-from.
Source Summary by GovInfoNow · govinfonow.com/recall/80727-volkswagen-id-4-2021-software-issue-risk-of-crash-from · Updated October 4, 2026 · Official notice: NHTSA #24V344000
Cite this page
“Volkswagen ID.4 (2021) Software Issue: Risk of Crash from Missing Speed or Camera Display.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80727-volkswagen-id-4-2021-software-issue-risk-of-crash-from. Based on NHTSA recall #24V344000 (https://www.nhtsa.gov/recalls?nhtsaId=24V344000).
Why it’s dangerous
The software issue causes center and instrument panel displays to either not boot up or reset unexpectedly. This can lead to missing critical speed information or rearview camera images, which are necessary for safe driving.
Who’s affected
Owners of 2021-2023 Volkswagen ID.4 vehicles are affected. Drivers who frequently check speed or rearview camera displays are at higher risk.
How to tell if you have this one
Check if your 2021-2023 Volkswagen ID.4 vehicle has software that causes speedometer or rearview camera displays to malfunction. The recall was announced on December 20, 2024.
- Brand
Volkswagen- Category
Vehicle
What to do — step by step
Update Software Free
Dealers will update the vehicle software at no cost to fix the display issue.
Contact Customer Service
Call Volkswagen customer service at 1-800-893-5298 to confirm your vehicle is affected and schedule the update.
What NHTSA says to do
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
How this recall unfolded
Recall timeline
Owners were mailed letters 7 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Volkswagen
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 24V344000 — Volkswagen ID.4 (2021) Software Issue: Risk of Crash from Missing Speed or Camera Display Hello, I own a Volkswagen ID.4 (2021) Software Issue: Risk of Crash from Missing Speed or Camera Display that is covered by recall 24V344000 from Volkswagen. The official recall notice states: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V344000 (May 15, 2024)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.