Volkswagen recalls 2021 Atlas models with rearview camera that may not display, increasing crash risk. Owners must update infotainment software by September 16, 2022.
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Volkswagen is recalling 2021 Atlas vehicles where the rearview camera might not display an image. This increases the risk of a crash because drivers have less rear visibility.
The infotainment system's eMMC memory module may fail to display the rearview camera image. This reduces the driver's rear visibility, making it harder to see vehicles behind them while reversing.
Owners of 2021 Volkswagen Atlas Cross Sport and Atlas FL models are affected. Drivers with these vehicles are most at risk when reversing.
Check if your 2021 Atlas Cross Sport or Atlas FL has a rearview camera that doesn't show an image. The recall covers vehicles sold between 2021 and 2022.
Dealers will update the infotainment software for free to fix the rearview camera display issue.
Call Volkswagen customer service at 1-800-893-5298 to confirm your vehicle is affected and schedule the update.
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
The recall indicates that the eMMC memory module in the infotainment system may cause the rearview camera image to not display. This is not a typical malfunction.
Your 2021 Atlas Cross Sport or Atlas FL models are affected. Check the vehicle's year and model to confirm.
The recall states that the issue increases the risk of a crash, but does not specify serious injury. The hazard level is use caution.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 22V514000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 22V514000 from Volkswagen. The official recall notice states: Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
