Volkswagen recalls 2024-2025 Atlas models due to rearview camera software error causing distorted images, increasing crash risk. Owners must update software free via dealer.
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Volkswagen is recalling certain 2024-2025 Atlas vehicles because a software error can distort the rearview camera image when reversing, potentially causing crashes. This affects drivers who rely on the camera for safety.
The software error causes the rearview camera image to become distorted when the vehicle is in reverse. This reduces the driver's view of what's behind the vehicle, increasing the chance of a crash. The issue is specific to the 2024-2025 model years.
Owners of 2024-2025 Volkswagen Atlas Cross Sport and Atlas vehicles are affected. Drivers who reverse frequently are at higher risk due to potential visibility issues.
Check for 2024-2025 Atlas Cross Sport or Atlas vehicles. The recall was notified to owners via mail on June 5, 2025.
Dealers will update the camera control unit software for free. This fix addresses the distorted image issue.
Owners can call Volkswagen customer service at 1-800-893-5298 for assistance with the recall.
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
A software error causes the rearview camera image to become distorted when reversing, which can reduce the driver's view of what's behind the vehicle and increase crash risk.
This recall applies to 2024-2025 Volkswagen Atlas Cross Sport and Atlas vehicles. Owners received notification letters mailed June 5, 2025.
The recall remedy does not specify a deadline for software updates; owners can contact dealers for the fix at any time.
We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.
Subject: Recall 25V334000 — Volkswagen Volkswagen Hello, I own a Volkswagen that is covered by recall 25V334000 from Volkswagen. The official recall notice states: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
