Toyota recalls 2021 RAV4 Prime Plug-In Hybrids due to cold weather engine stalls that could cause crashes. Owners must update software by February 27, 2023.
An engine stall increases the risk of a crash.
Toyota is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles because cold weather can cause the vehicle to stall when accelerating rapidly. This stall risk could lead to a crash, so software updates are needed to prevent it.
During cold weather, if you rapidly press the accelerator while driving in EV Mode, the vehicle's hybrid system may shut down unexpectedly. This stall could cause the vehicle to lose power and potentially crash.
Owners of 2021 Toyota RAV4 Prime Plug-In Hybrids are affected. Drivers who frequently drive in cold weather are at higher risk of experiencing this issue.
Check your 2021 RAV4 Prime Plug-In Hybrid for the recall. The recall applies to vehicles with the specific software version mentioned in the notification letter.
Dealers will update the HEV ECU software for free by February 27, 2023.
Call Toyota's customer service at 1-800-331-4331 to confirm your vehicle is affected.
Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01.
The recall is for 2021 RAV4 Prime Plug-In Hybrids that may stall during cold weather EV Mode driving if the accelerator is pressed rapidly.
Check if your 2021 RAV4 Prime Plug-In Hybrid received a notification letter by February 27, 2023.
Contact Toyota's customer service at 1-800-331-4331 to schedule a software update at a dealer.
We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.
Subject: Recall 23V041000 — Toyota Toyota Hello, I own a Toyota that is covered by recall 23V041000 from Toyota. The official recall notice states: Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA01. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
