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Vehicle recall · NHTSA · Published June 6, 2024

Chrysler 2021 Ram Promaster: Missing Door Beam Risk

Chrysler recalls 2021-2024 Ram Promaster vehicles with missing side door beams and incorrect seating capacity. These vehicles fail safety standards and may increase crash injury risk.

🇺🇸 NHTSA recall #24V416000VehicleChrysler ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Chrysler is recalling certain 2021-2024 Ram Promaster trucks because they lack a critical side door beam that could fail in a crash, and their seating capacity labels are incorrect. This could lead to more injuries if the vehicle is overloaded or crashes. Read more at govinfonow.com/recall/80669-chrysler-2021-ram-promaster-missing-door-beam-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80669-chrysler-2021-ram-promaster-missing-door-beam-risk · Updated October 4, 2026 · Official notice: NHTSA #24V416000

Cite this page

“Chrysler 2021 Ram Promaster: Missing Door Beam Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80669-chrysler-2021-ram-promaster-missing-door-beam-risk. Based on NHTSA recall #24V416000 (https://www.nhtsa.gov/recalls?nhtsaId=24V416000).

Why it’s dangerous

The missing side door beam reduces protection during side impacts, potentially causing more severe injuries. Incorrect seating capacity labels can lead to overloading the vehicle, which increases crash injury risk.

Who’s affected

Owners of 2021-2024 Ram Promaster vehicles with missing side door beams or incorrect seating capacity labels are affected. Drivers who frequently carry more passengers than the label shows face higher injury risk.

How to tell if you have this one

Check if your 2021-2024 Ram Promaster has a missing side door beam or incorrect seating capacity on the tire placard. The recall covers vehicles that fail to meet Federal Motor Vehicle Safety Standards 214 and 110.

  • Brand
    Chrysler
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealer for Repair

    Dealers will install a door beam and apply an overlay label at no cost to fix the safety issue.

  2. Check Vehicle Details

    Verify if your vehicle has a missing side door beam or incorrect seating capacity information on the tire placard.

Official remedy

What NHTSA says to do

Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

Take action

Contact Chrysler

We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.

Subject: Recall 24V416000 — Chrysler 2021 Ram Promaster: Missing Door Beam Risk

Hello,

I own a Chrysler 2021 Ram Promaster: Missing Door Beam Risk that is covered by recall 24V416000 from Chrysler.

The official recall notice states: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V416000 (June 6, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA