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Use caution Vehicle recall · NHTSA · Published October 6, 2021

RAM 1500 2021: Rearview Camera Not Displaying Increases Crash Risk

Chrysler recalls 2021 RAM 1500s with faulty rearview camera that may not display, risking crashes. Owners must update TRSCM software for safety.

🇺🇸 NHTSA recall #21V438000VehicleChrysler ›
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✎ GovInfoNow plain-language explainer

Chrysler is recalling certain 2021 RAM 1500 trucks because their rearview camera may not display images, which increases the risk of rear-end crashes. This could lead to injuries or property damage if drivers cannot see behind their vehicle. Read more at govinfonow.com/recall/80654-ram-1500-2021-rearview-camera-not-displaying-increases-crash-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/80654-ram-1500-2021-rearview-camera-not-displaying-increases-crash-risk · Updated August 18, 2026 · Official notice: NHTSA #21V438000

Cite this page

“RAM 1500 2021: Rearview Camera Not Displaying Increases Crash Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80654-ram-1500-2021-rearview-camera-not-displaying-increases-crash-risk. Based on NHTSA recall #21V438000 (https://www.nhtsa.gov/recalls?nhtsaId=21V438000).

Chrysler recalled 2021 Ram 1500 vehicles for a rearview camera that may not display an image, increasing crash risk. The National Highway Traffic Safety Administration announced the recall on Oct. 6, 2021. Dealers will update the TRSCM software free of charge.

How to tell if you have it

  • Brand: Chrysler
  • Make/Model: Ram 1500
  • Year: 2021

What to do

Dealers will update the TRSCM software, free of charge. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

The hazard

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash or injury. This defect causes vehicles to fail Federal Motor Vehicle Safety Standard number 111 requirements.

Context

GovInfoNow's records show Chrysler has 417 other recalls on file since Jan. 28, 2015. Recent brand issues include a Sept. 29, 2026 power steering failure recall for 2022-2026 Ram Promaster and an Oct. 6, 2026 loss of electronic stability control recall for the 2026 Ram 2500. Other recent recalls of similar products include a Jan. 23, 2026 Toyota Tundra rearview camera issue, a Nov. 7, 2025 Mercedes-Benz Metris camera defect, and a Dec. 19, 2025 Audi Q7 camera recall.

How to tell if you have this one

Check if your 2021 RAM 1500 has a trailer reverse steering module (TRSCM). The recall was issued for vehicles sold between June 2021 and the date of this notice.

  • Brand
    Chrysler
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update TRSCM Software

    Dealers will update the TRSCM software for free to ensure the rearview camera displays images properly.

  2. Contact Customer Service

    Call FCA US, LLC at 1-800-853-1403 to confirm your vehicle is affected and schedule the software update.

Official remedy

What NHTSA says to do

Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC's number for this recall is Y30. This recall was superseded by recall number 21V-918.

How this recall unfolded

Recall timeline

2 dated steps over 3 months.

1. Owner letters mailed: Jun 24, 202112. NHTSA received the defect report: Oct 6, 202122021
  1. Owner letters mailed
  2. NHTSA received the defect report

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

Why is my rearview camera not working?

The recall indicates that the rearview camera may not display images due to a software issue with the TRSCM. This does not mean your camera is broken; it requires a software update to fix.

Take action

Contact Chrysler

We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.

Subject: Recall 21V438000 — Chrysler RAM 1500 2021: Rearview Camera Not Displaying Increases Crash Risk

Hello,

I own a RAM 1500 2021: Rearview Camera Not Displaying Increases Crash Risk that is covered by recall 21V438000 from Chrysler.

The official recall notice states: Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC's number for this recall is Y30. This recall was superseded by recall number 21V-918.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V438000 (October 6, 2021)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA