Polestar 2 (2025) Recall: Rearview Camera Image Not Displaying Increases Crash Risk
Polestar is recalling certain 2021-2025 Polestar 2 vehicles due to rearview camera image not displaying when reversing, which can increase crash risk. Owners will receive a free software update from dealers.
Use caution until it’s fixed
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Contact the company
What happened, in plain English
Polestar is recalling certain 2021-2025 Polestar 2 vehicles because the rearview camera may not display images when the vehicle is in reverse. This could reduce the driver's view of what's behind the vehicle, increasing the risk of a crash. Read more at govinfonow.com/recall/80636-polestar-2-2025-recall-rearview-camera-image-not-displaying-increases.
Source Summary by GovInfoNow · govinfonow.com/recall/80636-polestar-2-2025-recall-rearview-camera-image-not-displaying-increases · Updated September 23, 2026 · Official notice: NHTSA #25V615000
Cite this page
“Polestar 2 (2025) Recall: Rearview Camera Image Not Displaying Increases Crash Risk.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/80636-polestar-2-2025-recall-rearview-camera-image-not-displaying-increases. Based on NHTSA recall #25V615000 (https://www.nhtsa.gov/recalls?nhtsaId=25V615000).
Why it’s dangerous
The rearview camera image may not display when the vehicle is placed in reverse. This reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Who’s affected
Owners of 2021-2025 Polestar 2 vehicles are affected. Drivers who reverse without seeing behind the vehicle are at higher risk.
How to tell if you have this one
Check if your vehicle is a 2021-2025 Polestar 2. The recall covers vehicles where the rearview camera image does not display when reversing.
- Brand
Polestar- Category
Vehicle
What to do — step by step
Contact Polestar Customer Service
Call 1-800-806-2504 to confirm your vehicle is affected and schedule the free software update.
Get Software Update
Dealers will update the vehicle software for free to fix the rearview camera issue.
What NHTSA says to do
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
How this recall unfolded
Recall timeline
Owners were mailed letters 9 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Polestar
We’ve drafted a message you can send Polestar to request your refund or repair — edit it as you like.
Subject: Recall 25V615000 — Polestar 2 (2025) Recall: Rearview Camera Image Not Displaying Increases Crash Risk Hello, I own a Polestar 2 (2025) Recall: Rearview Camera Image Not Displaying Increases Crash Risk that is covered by recall 25V615000 from Polestar. The official recall notice states: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V615000 (September 15, 2025)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.