POLESTAR POLESTAR 2 (2025) recall — Back Over Prevention
Polestar is recalling certain 2021-2025 Polestar 2 vehicles where rearview camera images may not display when reversing, potentially causing crashes. Owners must update software free of charge.
Use caution until it’s fixed
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Polestar is recalling 2021-2025 Polestar 2 vehicles because the rearview camera may not show images when reversing, which could lead to crashes. This affects drivers who rely on the camera for safety. Read more at govinfonow.com/recall/80634-polestar-2-2021-2025-recall-rearview-camera-image-not-displaying.
Source Summary by GovInfoNow · govinfonow.com/recall/80634-polestar-2-2021-2025-recall-rearview-camera-image-not-displaying · Updated September 23, 2026 · Official notice: NHTSA #25V280000
Cite this page
“Polestar 2 (2021-2025) Recall: Rearview Camera Image Not Displaying Increases Crash Risk.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/80634-polestar-2-2021-2025-recall-rearview-camera-image-not-displaying. Based on NHTSA recall #25V280000 (https://www.nhtsa.gov/recalls?nhtsaId=25V280000).
Why it’s dangerous
The rearview camera image may not display when the vehicle is placed in reverse. This reduces the driver's view of what's behind the vehicle, increasing crash risk. The issue fails to meet federal safety standards for rear visibility.
Who’s affected
Owners of 2021-2025 Polestar 2 vehicles are affected. Drivers who reverse without seeing behind their vehicle are at higher risk.
How to tell if you have this one
Check if your vehicle was manufactured between 2021 and 2025. The recall covers Polestar 2 models with the rearview camera issue.
- Brand
Polestar- Category
Vehicle
What to do — step by step
Update Vehicle Software
Dealers will update the vehicle software for free to fix the rearview camera issue.
Contact Customer Service
Call Polestar customer service at 1-800-806-2504 to confirm your vehicle is affected.
What NHTSA says to do
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Questions people ask
Why is my rearview camera not working when I reverse?
The recall states that the rearview camera image may not display when the vehicle is placed in reverse. This is a known issue with certain 2021-2025 Polestar 2 vehicles.
Do I need to do anything if my vehicle was repaired under 24V-477?
Vehicles previously repaired under 24V-477 will need the new software update completed to fix the issue.
How can I check if my vehicle is in this recall?
Check if your vehicle was manufactured between 2021 and 2025. The recall covers Polestar 2 models with the rearview camera issue.
Contact Polestar
We’ve drafted a message you can send Polestar to request your refund or repair — edit it as you like.
Subject: Recall 25V280000 — Polestar Polestar Hello, I own a Polestar that is covered by recall 25V280000 from Polestar. The official recall notice states: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Similar recalls
Keep exploring
From people who’ve dealt with this
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V280000 (April 25, 2025)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.