POLESTAR POLESTAR 2 (2021) recall — Equipment
Polestar is recalling certain 2021-2024 Polestar 2 vehicles due to rearview camera image failure, which could reduce driver visibility and increase crash risk. Owners must install a free software update to fix the issue.
Use caution until it’s fixed
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Polestar is recalling some 2021-2024 Polestar 2 vehicles because the rearview camera may not display images, reducing driver visibility and increasing crash risk. Owners must install a free software update to fix this issue. Read more at govinfonow.com/recall/80633-polestar-2-2021-recall-rearview-camera-not-displaying-increases-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/80633-polestar-2-2021-recall-rearview-camera-not-displaying-increases-crash · Updated September 23, 2026 · Official notice: NHTSA #24V477000
Cite this page
“Polestar 2 (2021) Recall: Rearview Camera Not Displaying Increases Crash Risk.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/80633-polestar-2-2021-recall-rearview-camera-not-displaying-increases-crash. Based on NHTSA recall #24V477000 (https://www.nhtsa.gov/recalls?nhtsaId=24V477000).
Why it’s dangerous
The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. This reduces driver visibility, especially when changing lanes or reversing, increasing the risk of a crash.
Who’s affected
Owners of 2021-2024 Polestar 2 vehicles are affected. Drivers using the rearview camera without the software update may face reduced visibility.
How to tell if you have this one
Check if your vehicle was manufactured between 2021 and 2024. The recall covers Polestar 2 models with the Infotainment Head Unit software issue.
- Brand
Polestar- Category
Vehicle
What to do — step by step
Install Software Update
Polestar has released a free over-the-air software update to fix the rearview camera display issue.
Contact Customer Service
Owners can contact Polestar customer service at 1-800-806-2504 for assistance with the update.
What NHTSA says to do
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Questions people ask
Why is this recall happening?
The Infotainment Head Unit software may prevent the rearview camera image from displaying, reducing driver visibility and increasing crash risk.
How do I know if my vehicle is affected?
Your vehicle is affected if it was manufactured between 2021 and 2024 and has the Infotainment Head Unit software issue.
Is there a deadline for the update?
The recall does not specify a deadline for the software update; owners can install it at any time.
Contact Polestar
We’ve drafted a message you can send Polestar to request your refund or repair — edit it as you like.
Subject: Recall 24V477000 — Polestar Polestar Hello, I own a Polestar that is covered by recall 24V477000 from Polestar. The official recall notice states: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V477000 (June 26, 2024)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.