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Use caution Vehicle recall · NHTSA · Published February 24, 2021

Polestar 2 (2021) Electrical System Recall: Risk of Crash Due to Power Loss

Polestar is recalling certain 2021-2022 Polestar 2 vehicles due to a potential high voltage system disconnect that could cause loss of drive power and increase crash risk. Owners will receive free software updates via dealer or over-the-air.

🇺🇸 NHTSA recall #21V110000VehiclePolestar ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Polestar is recalling certain 2021-2022 Polestar 2 vehicles because a battery control module may reset, causing the high voltage system to disconnect and potentially leading to loss of drive power. This could increase the risk of a crash if the vehicle loses power while driving. Read more at govinfonow.com/recall/80632-polestar-2-2021-electrical-system-recall-risk-of-crash-due.

Source Summary by GovInfoNow · govinfonow.com/recall/80632-polestar-2-2021-electrical-system-recall-risk-of-crash-due · Updated September 23, 2026 · Official notice: NHTSA #21V110000

Cite this page

“Polestar 2 (2021) Electrical System Recall: Risk of Crash Due to Power Loss.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/80632-polestar-2-2021-electrical-system-recall-risk-of-crash-due. Based on NHTSA recall #21V110000 (https://www.nhtsa.gov/recalls?nhtsaId=21V110000).

Why it’s dangerous

The Battery Energy Control Module (BECM) microprocessor may reset, causing the high voltage system to disconnect. This can lead to loss of drive power while driving, which increases the risk of a crash if the vehicle loses power unexpectedly.

Who’s affected

Owners of 2021-2022 Polestar 2 vehicles are affected. Drivers using these vehicles with the potential issue may be at higher risk during power loss events.

How to tell if you have this one

Check if your vehicle is a 2021-2022 Polestar 2. The recall covers specific models with the Battery Energy Control Module (BECM) microprocessor that may reset.

  • Brand
    Polestar
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Check for Notification

    Polestar mailed owner notification letters on April 23, 2021. Check your mailbox for the recall letter.

  2. Update Software

    Contact Polestar customer service at 1-800-806-2504 to schedule a dealer visit or receive an over-the-air software update.

Official remedy

What NHTSA says to do

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

How this recall unfolded

Recall timeline

Owners were mailed letters 58 days after NHTSA received the defect report.

1. NHTSA received the defect report: Feb 24, 202112. Owner letters mailed: Apr 23, 202122021
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Polestar

We’ve drafted a message you can send Polestar to request your refund or repair — edit it as you like.

Subject: Recall 21V110000 — Polestar 2 (2021) Electrical System Recall: Risk of Crash Due to Power Loss

Hello,

I own a Polestar 2 (2021) Electrical System Recall: Risk of Crash Due to Power Loss that is covered by recall 21V110000 from Polestar.

The official recall notice states: Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V110000 (February 24, 2021)
  • Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA