Mercedes-Benz 2021 C43 AMG Seats Recall: Risk of Injury During Crash
Mercedes-Benz recalls 2021 C43 AMG Cabriolets with potentially incorrectly mounted rear headrests that could detach in a crash, increasing injury risk. Owners receive free inspections and replacements.
Use caution until it’s fixed
Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.
Contact the company
What happened, in plain English
Mercedes-Benz is recalling certain 2021 C43 AMG Cabriolets due to rear headrests that might detach during a crash. This could increase injury risk if the headrest moves or becomes dislodged in a collision. Read more at govinfonow.com/recall/80581-mercedes-benz-2021-c43-amg-seats-recall-risk-of-injury.
Source Summary by GovInfoNow · govinfonow.com/recall/80581-mercedes-benz-2021-c43-amg-seats-recall-risk-of-injury · Updated October 4, 2026 · Official notice: NHTSA #21V406000
Cite this page
“Mercedes-Benz 2021 C43 AMG Seats Recall: Risk of Injury During Crash.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80581-mercedes-benz-2021-c43-amg-seats-recall-risk-of-injury. Based on NHTSA recall #21V406000 (https://www.nhtsa.gov/recalls?nhtsaId=21V406000).
Why it’s dangerous
Incorrectly mounted rear headrests could move or detach from the seat during a crash. This might cause the headrest to become dislodged, increasing the risk of injury to rear seat passengers.
Who’s affected
Owners of 2021 Mercedes-Benz C43 AMG Cabriolets are affected. Riders in the rear seat are most at risk if headrests detach during a crash.
How to tell if you have this one
Check if your vehicle is a 2021 C43 AMG Cabriolet. The recall covers specific models with rear headrests that may be incorrectly mounted.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact Customer Service
Call MBUSA at 1-800-367-6372 to schedule a free inspection and potential replacement of rear seatback guide bushings.
Get Inspection and Replacement
Dealers will inspect rear seatback guide bushings and replace them if necessary at no cost.
What NHTSA says to do
Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.
How this recall unfolded
Recall timeline
Owners were mailed letters 49 days after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 21V406000 — Mercedes-Benz 2021 C43 AMG Seats Recall: Risk of Injury During Crash Hello, I own a Mercedes-Benz 2021 C43 AMG Seats Recall: Risk of Injury During Crash that is covered by recall 21V406000 from Mercedes-Benz. The official recall notice states: Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #21V406000 (May 28, 2021)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.