Use caution Vehicle recall · NHTSA · Published May 14, 2021

Mercedes-Benz AMG GLB35 (2021) Recall: Backup Camera Display Issues Increase Crash Risk

Mercedes-Benz recalls 2021 AMG GLB35 vehicles with backup camera software that may show blank images, reducing rear visibility and increasing crash risk. Owners must update software via dealer or OTA update by June 2021.

Plain-English summary generated from official NHTSA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 NHTSA recall #21V354000Vehicle Mercedes-Benz ›

Use caution until it’s fixed

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Take action

Contact the company

Call(800) 367-6373

✎ GovInfoNow plain-language explainer

Mercedes-Benz is recalling certain 2021 AMG GLB35 vehicles because their backup camera software can display a blank image, which reduces rear visibility and increases the risk of a crash. This issue fails to meet federal safety standards for rear visibility. Read more at govinfonow.com/recall/80572-mercedes-benz-amg-glb35-2021-recall-backup-camera-display-issues.

Source Summary by GovInfoNow · govinfonow.com/recall/80572-mercedes-benz-amg-glb35-2021-recall-backup-camera-display-issues · Updated August 18, 2026 · Official notice: NHTSA #21V354000

Cite this page

“Mercedes-Benz AMG GLB35 (2021) Recall: Backup Camera Display Issues Increase Crash Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80572-mercedes-benz-amg-glb35-2021-recall-backup-camera-display-issues. Based on NHTSA recall #21V354000 (https://www.nhtsa.gov/recalls?nhtsaId=21V354000).

Mercedes-Benz USA, LLC recalled certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class vehicles because a backup camera may display a blank image. The National Highway Traffic Safety Administration announced the recall on May 14, 2021. Owners should have an over-the-air software update performed free of charge.

How to tell if you have it

Mercedes-Benz A 220, 2019-2021
Mercedes-Benz AMG A35, 2020-2021
Mercedes-Benz AMG CLA35, 2020-2021
Mercedes-Benz AMG CLA45, 2020-2021
Mercedes-Benz AMG CLS53, 2021
Mercedes-Benz AMG E53, 2021
Mercedes-Benz AMG E63S, 2021
Mercedes-Benz AMG GLA35, 2021
Mercedes-Benz AMG GLA45, 2021
Mercedes-Benz AMG GLB35, 2021
Mercedes-Benz AMG GLC43, 2020-2021
Mercedes-Benz AMG GLC63, 2020-2021
Mercedes-Benz AMG GLE53, 2021
Mercedes-Benz AMG GLE63 S, 2021
Mercedes-Benz AMG GLS63, 2021
Mercedes-Benz AMG GT43, 2021
Mercedes-Benz AMG GT53, 2021
Mercedes-Benz AMG GT63S, 2021
Mercedes-Benz AMG GT63, 2021
Mercedes-Benz CLA 250, 2020-2021
Mercedes-Benz CLS 450, 2021
Mercedes-Benz E 350, 2021
Mercedes-Benz E 450, 2021
Mercedes-Benz GLA 250, 2021
Mercedes-Benz GLB 250, 2020-2021

What to do

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373.

The hazard

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury. The MBUX multimedia system software may cause the display to remain black, or reboot after startup, resulting in the rearview camera image not displaying properly. These vehicles fail to comply with Federal Motor Vehicle Safety Standard 111.

Context

GovInfoNow's records show Mercedes-Benz USA, LLC has 66 other recalls on record since May 17, 2016. Recent brand recalls include a front brake hose leak risk for the Mercedes S-Class (Oct. 2, 2026), a rollaway risk for the Mercedes-Benz AMG GLA 35 (July 24, 2026), and a fire risk from the electrical system for the Mercedes-Benz EQB 300 4MATIC (June 2, 2026). Other recent recalls of similar products include a rearview camera not displaying risk for the Mercedes-Benz Metris (Nov. 7, 2025), a rearview camera display failure risk for the Volkswagen Atlas (July 22, 2026), and a rearview camera not displaying risk for the Audi Q7 (Dec. 19, 2025).

How to tell if you have this one

Check if your vehicle is a 2021 Mercedes-Benz AMG GLB35. The recall covers specific models from 2019-2021, but the exact model details are provided in MBUSA's recall report.

Brand
Mercedes-Benz
Category
Vehicle

Based on the official NHTSA remedy

What to do — step by step

Update Software
Contact a Mercedes-Benz dealer or use an over-the-air update to fix the software issue.

Official remedy

What NHTSA says to do

How this recall unfolded

Recall timeline

Owners were mailed letters 45 days after NHTSA received the defect report.

May 14, 2021NHTSA received the defect report
Jun 28, 2021Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Mercedes-Benz

We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.

✉️ Open in email📞 +18003676373

Subject: Recall 21V354000 — Mercedes-Benz AMG GLB35 (2021) Recall: Backup Camera Display Issues Increase Crash Risk

Hello,

I own a Mercedes-Benz AMG GLB35 (2021) Recall: Backup Camera Display Issues Increase Crash Risk that is covered by recall 21V354000 from Mercedes-Benz.

The official recall notice states: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Keep exploring

Link to this recall

<a href="https://govinfonow.com/recall/80572-mercedes-benz-amg-glb35-2021-recall-backup-camera-display-issues">Mercedes-Benz AMG GLB35 (2021) Recall: Backup Camera Display Issues Increase Crash Risk (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: NHTSA Recall #21V354000 (May 14, 2021)
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.