Kia is recalling 2021-2022 K5 vehicles with potential drive power loss due to transmission oil pump issues. Free repairs include transmission inspection and software update.
Loss of drive power increases the risk of a crash.
Kia is recalling certain 2021-2022 K5 vehicles because a transmission oil pump malfunction could cause loss of drive power, increasing crash risk. Owners should have their transmission inspected and software updated at no cost.
The vehicle's fail-safe limited-mobility drive mode may be impaired when a transmission oil pump malfunctions. This can cause a complete loss of drive power, increasing the risk of a crash.
Owners of 2021-2022 K5 vehicles are affected. Drivers of these vehicles are most at risk if the transmission oil pump malfunctions.
Check for 2021-2022 K5 vehicles. The recall covers specific models with transmission oil pump issues that may impair the fail-safe drive mode.
Call 1-800-333-4542 to schedule a free transmission inspection and software update.
Dealers will inspect and replace the transmission if needed to prevent drive power loss.
Dealers will update the transmission control unit software to fix the oil pump malfunction issue.
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
The vehicle's fail-safe limited-mobility drive mode may be impaired when a transmission oil pump malfunctions, which can cause a complete loss of drive power.
This recall covers 2021-2022 K5 vehicles with potential transmission oil pump issues that impair the fail-safe drive mode.
Dealers will inspect and replace the transmission if needed, and update the transmission control unit software for free.
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 22V760000 — Kia Kia Hello, I own a Kia that is covered by recall 22V760000 from Kia. The official recall notice states: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.