Use cautionVehicle recall · NHTSA · Published November 18, 2020
Keystone 2021 Outback Recalls: Frame Buckle Risk in Trailers
Keystone is recalling certain 2019-2021 Outback 335CG and 340BH trailers due to potential frame rail buckling at the draw bar attachment point, which could increase crash risk.
Keystone is recalling specific 2019-2021 Outback 335CG and 340BH recreational trailers because a section of the frame rail may buckle at the draw bar attachment point. This could increase the risk of a crash if the trailer is used without the reinforcement plates. Read more at govinfonow.com/recall/80540-keystone-2021-outback-recalls-frame-buckle-risk-in-trailers.
“Keystone 2021 Outback Recalls: Frame Buckle Risk in Trailers.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80540-keystone-2021-outback-recalls-frame-buckle-risk-in-trailers. Based on NHTSA recall #20V715000 (https://www.nhtsa.gov/recalls?nhtsaId=20V715000).
Keystone RV Company is recalling certain 2019-2021 Outback recreational trailers due to a frame rail that may buckle, increasing crash risk. The National Highway Traffic Safety Administration announced the recall on November 18, 2020.
How to tell if you have it
Keystone Outback, 2019-2021
What to do
Dealers will add reinforcement plates to the existing frame free of charge. Owners may contact Keystone customer service at 1-866-425-4369.
The hazard
A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle. This failure increases the risk of a crash.
Context
GovInfoNow's records show Keystone RV Company has 147 other recalls on record since June 18, 2009. Other recent recalls of similar products include Keystone Montana loose shock bolts (May 18, 2026), Keystone Montana underbelly detachment (April 2, 2026), and Alliance Paradigm suspension bolts (May 26, 2026). NHTSA has received two owner complaints for the 2019 Keystone Outback as of August 18, 2026.
How to tell if you have this one
Check your trailer's model year (2019-2021) and specific model (335CG or 340BH). The recall began December 15, 2020, and applies to these specific trailer models.
Brand
Keystone
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Keystone Customer Service
Call 1-866-425-4369 to schedule a free frame reinforcement installation at a dealer.
Get Reinforcement Plates
Dealers will add reinforcement plates to the existing frame for free, which prevents frame rail buckling.
Official remedy
What NHTSA says to do
Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
How this recall unfolded
Recall timeline
2 dated steps over 27 days.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Take action
Contact Keystone
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 20V715000 — Keystone 2021 Outback Recalls: Frame Buckle Risk in Trailers
Hello,
I own a Keystone 2021 Outback Recalls: Frame Buckle Risk in Trailers that is covered by recall 20V715000 from Keystone.
The official recall notice states: Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.