Keystone is recalling certain 2021 Crossroads Redwood trailers due to potential axle slippage causing poor handling and crash risk. Owners must have U-bolts tightened by dealers.
If the axle moves, poor vehicle handling may result, increasing the risk of a crash.
Keystone is recalling specific 2021 Crossroads Redwood trailers because U-bolts on the axles may have been improperly tightened, causing the axle to slide. This could lead to poor vehicle handling and an increased risk of a crash.
Improperly torqued U-bolts on the axle can loosen over time, causing the axle to slide. This leads to poor vehicle handling, which increases the risk of a crash during normal use.
Owners of specific 2021 Keystone Crossroads Redwood trailers with Dexter D80 axles are affected. Trailer drivers and passengers are most at risk if the axle slides during travel.
Check if your 2021 Crossroads Redwood trailer has model numbers 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, or 4001LK. These trailers were built on Dexter D80 axles.
Call 1-866-425-4369 to confirm your trailer is affected and schedule a free U-bolt tightening at a dealer.
Dealers will properly tighten the U-bolts at no cost to you once you contact Keystone customer service.
Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394.
The U-bolts on these trailers' axles may have been improperly torqued, causing them to loosen and the axle to slide.
Check if your 2021 Crossroads Redwood trailer has model numbers 3401RL, 3901MB, 3901WB, 3911RL, 3951MB, 3951WB, 3981FK, 3991RD, or 4001LK and was built on Dexter D80 axles.
Contact Keystone customer service at 1-866-425-4369 to schedule a free U-bolt tightening at a dealer.
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 21V015000 — Keystone Keystone Hello, I own a Keystone that is covered by recall 21V015000 from Keystone. The official recall notice states: Keystone will notify owners, and dealers will properly tighten the U-bolts, free of charge. The recall began February 8, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-394. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
