Chrysler recalls 2021 Jeep Grand Cherokee models with potential air bag disablement due to software issues. Owners must contact dealers for free reprogramming to prevent injury risks in crashes.
Disabled air bags can increase the risk of injury to occupants in a crash.
Chrysler is recalling 2021 Jeep Grand Cherokee vehicles with a software issue that could disable air bags during crashes. This poses a risk of injury to occupants if the air bags don't deploy properly.
The Occupant Restraint Controller (ORC) software may disable driver, passenger, and knee air bags without warning. This could lead to injury if the air bags don't deploy during a crash, as they are critical for occupant safety.
Owners of 2021 Jeep Grand Cherokee vehicles are affected. Drivers and passengers in these vehicles face the highest risk due to potential air bag failure during crashes.
Check if your vehicle is a 2021 Jeep Grand Cherokee. The recall covers specific models with potential software issues in the Occupant Restraint Controller (ORC).
Dealers will reprogram the ORC software for free to fix the issue. This is required to ensure air bags deploy properly in crashes.
You should have received a notification letter from Chrysler dated December 2, 2021, detailing the recall and steps to take.
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
The Occupant Restraint Controller (ORC) software may disable air bags without warning, increasing injury risk during crashes.
Your vehicle is affected if it is a 2021 Jeep Grand Cherokee with the Occupant Restraint Controller (ORC) software issue.
Contact a Chrysler dealer for free reprogramming of the ORC software to ensure air bags deploy properly in crashes.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 21V873000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 21V873000 from Chrysler. The official recall notice states: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
