Use cautionVehicle recall · NHTSA · Published October 11, 2021
2021 Jeep Grand Cherokee Air Bags May Disable: Recall for Safety
Chrysler recalls 2021 Jeep Grand Cherokee models with potential air bag disablement due to software issues. Owners must contact dealers for free reprogramming to prevent injury risks in crashes.
“2021 Jeep Grand Cherokee Air Bags May Disable: Recall for Safety.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80520-2021-jeep-grand-cherokee-air-bags-may-disable-recall-for. Based on NHTSA recall #21V873000 (https://www.nhtsa.gov/recalls?nhtsaId=21V873000).
Chrysler recalled certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles because disabled air bags can increase the risk of injury. The National Highway Traffic Safety Administration announced the recall on Oct. 11, 2021. Dealers will reprogram the Occupant Restraint Controller free of charge.
How to tell if you have it
Jeep Grand Cherokee L, 2021
Jeep Wagoneer, 2022
Jeep Grand Wagoneer, 2022
What to do
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
The hazard
The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning. Disabled air bags can increase the risk of injury to occupants in a crash.
Context
GovInfoNow's records show Chrysler (FCA US, LLC) has 417 other recalls on record since 2015-01-28. Other recent recalls of similar products include 2026 Ram 2500 Recall: Loss of Electronic Stability Control (2026-10-06), Chrysler 2022-2026 Ram Promaster Steering Recall: Power Steering Failure Risk (2026-09-29), and Chrysler 2026 Ram 1500 Air Bag Recall: Risk of Injury in Crash (2026-09-29). NHTSA has 409 owner complaints on file for the 2021 JEEP GRAND CHEROKEE, with the latest received 2026-10-15. Manufacturers have sent NHTSA 1,323 technical service bulletins or other communications covering the 2021 JEEP GRAND CHEROKEE, with the latest dated 2026-09-30.
How to tell if you have this one
Check if your vehicle is a 2021 Jeep Grand Cherokee. The recall covers specific models with potential software issues in the Occupant Restraint Controller (ORC).
Brand
Chrysler
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Dealer for Reprogramming
Dealers will reprogram the ORC software for free to fix the issue. This is required to ensure air bags deploy properly in crashes.
Check Notification Letter
You should have received a notification letter from Chrysler dated December 2, 2021, detailing the recall and steps to take.
Official remedy
What NHTSA says to do
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
How this recall unfolded
Recall timeline
Owners were mailed letters 52 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Chrysler
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 21V873000 — Chrysler 2021 Jeep Grand Cherokee Air Bags May Disable: Recall for Safety
Hello,
I own a 2021 Jeep Grand Cherokee Air Bags May Disable: Recall for Safety that is covered by recall 21V873000 from Chrysler.
The official recall notice states: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.