Chrysler recalls 2021 Jeep Cherokee Latitude/Limited models due to potential front lower control arm fracture causing loss of steering control. Owners must have vehicles inspected by dealers for free replacement.
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning.
Chrysler is recalling certain 2021 Jeep Cherokee Latitude and Limited models because a front lower control arm could fracture while driving, leading to sudden loss of steering control. This recall requires dealers to inspect and replace the parts at no cost to owners.
The front lower control arm could fracture while driving, causing sudden loss of steering control. This may lead to a crash without warning, as the vehicle's handling becomes unstable.
Owners of 2021 Jeep Cherokee Latitude and Limited models are affected. Drivers of these vehicles are at risk if the front lower control arm fractures during operation.
Check for 2021 Jeep Cherokee Latitude or Limited models. The recall covers vehicles purchased from November 6, 2020, onward.
Call 1-800-853-1403 to schedule a dealer inspection for free replacement of the front lower control arm.
Do not drive the vehicle until it has been inspected and repaired by a dealer if needed.
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
The front lower control arm could fracture while driving, causing sudden loss of steering control and increasing crash risk.
Check if you own a 2021 Jeep Cherokee Latitude or Limited model purchased from November 6, 2020, onward.
Contact Chrysler at 1-800-853-1403 to schedule a dealer inspection for free replacement of the front lower control arm.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 20V657000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 20V657000 from Chrysler. The official recall notice states: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.