Use cautionVehicle recall · NHTSA · Published October 27, 2020
2021 Jeep Cherokee Suspension Recall: Risk of Loss of Steering Control
Chrysler recalls 2021 Jeep Cherokee Latitude/Limited models due to potential front lower control arm fracture causing loss of steering control. Owners must have vehicles inspected by dealers for free replacement.
Chrysler is recalling certain 2021 Jeep Cherokee Latitude and Limited models because a front lower control arm could fracture while driving, leading to sudden loss of steering control. This recall requires dealers to inspect and replace the parts at no cost to owners. Read more at govinfonow.com/recall/80507-2021-jeep-cherokee-suspension-recall-risk-of-loss-of-steering.
“2021 Jeep Cherokee Suspension Recall: Risk of Loss of Steering Control.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80507-2021-jeep-cherokee-suspension-recall-risk-of-loss-of-steering. Based on NHTSA recall #20V657000 (https://www.nhtsa.gov/recalls?nhtsaId=20V657000).
Chrysler (FCA US, LLC) recalled 2021 Jeep Cherokee vehicles for a suspension hazard announced by the National Highway Traffic Safety Administration on October 27, 2020. A front lower control arm fracture may cause loss of steering control. Owners should contact FCA US customer service at 1-800-853-1403.
How to tell if you have it
Jeep Cherokee Latitude and Limited, 2021
What to do
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403.
The hazard
A front lower control arm fracture while driving may result in a loss of steering control, increasing the risk of a crash without prior warning. NHTSA has 176 owner complaints on file for the 2021 JEEP CHEROKEE, including 10 mentioning a crash and 8 injuries.
Context
GovInfoNow's records show Chrysler (FCA US, LLC) has 417 other recalls on record since 2015-01-28. Recent similar recalls include the 2026 Ram 2500 Loss of Electronic Stability Control recall (2026-10-06), the Chrysler 2022-2026 Ram Promaster Steering Recall (2026-09-29), and the Chrysler 2026 Ram 1500 Air Bag Recall (2026-09-29). Other recent recalls of similar products include the Ford Explorer 2019 Suspension Recall (2026-02-20), the Toyota Lexus RX 2026 Steering Recall (2026-09-17), and the Mazda CX-50 (2025) Suspension Recall (2025-10-29).
How to tell if you have this one
Check for 2021 Jeep Cherokee Latitude or Limited models. The recall covers vehicles purchased from November 6, 2020, onward.
Brand
Chrysler
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Chrysler
Call 1-800-853-1403 to schedule a dealer inspection for free replacement of the front lower control arm.
Do Not Drive Until Inspected
Do not drive the vehicle until it has been inspected and repaired by a dealer if needed.
Official remedy
What NHTSA says to do
Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
How this recall unfolded
Recall timeline
2 dated steps over 10 days.
1NHTSA received the defect report
2Recall began
Dates from the agency record only; steps without a date are left out.
Take action
Contact Chrysler
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 20V657000 — Chrysler 2021 Jeep Cherokee Suspension Recall: Risk of Loss of Steering Control
Hello,
I own a 2021 Jeep Cherokee Suspension Recall: Risk of Loss of Steering Control that is covered by recall 20V657000 from Chrysler.
The official recall notice states: Chrysler will notify owners, and dealers will inspect the front lower control arms and replace them as necessary, free of charge. The recall began November 6, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W81. Note: Owners are advised to not drive their vehicles until they have been inspected and repaired if needed.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.