INFINITI is recalling 2021 Q50 vehicles with potential engine stall risk from fuel supply issues. Owners will receive free software updates to prevent crashes.
A lack of fuel may cause an engine stall, increasing the risk of a crash.
INFINITI is recalling certain 2021 Q50 vehicles because a software issue may cause engine stalls, increasing crash risk. Owners need to get free software updates from dealers to fix the problem.
The Engine Control Module (ECM) software may incorrectly reduce fuel supply to the engine after detecting rapid acceleration, causing engine stalls. This can lead to loss of vehicle control and potential crashes.
Owners of 2021 INFINITI Q50 vehicles are affected. Drivers using these vehicles with the reported software issue may face increased crash risk.
Check if your 2021 INFINITI Q50 has the recall number R20C5. The recall began on May 25, 2021, and affects vehicles with the reported software issue.
Call 1-800-662-6200 to get the free software update for your vehicle.
Dealers will reprogram the ECM software for free to fix the engine stall issue.
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
The Engine Control Module (ECM) software may incorrectly reduce fuel supply to the engine after detecting rapid acceleration, causing engine stalls.
Check if your 2021 INFINITI Q50 has the recall number R20C5. The recall began on May 25, 2021.
Contact INFINITI customer service at 1-800-662-6200 to schedule a free software update at a dealer.
We’ve drafted a message you can send INFINITI to request your refund or repair — edit it as you like.
Subject: Recall 21V234000 — INFINITI INFINITI Hello, I own a INFINITI that is covered by recall 21V234000 from INFINITI. The official recall notice states: INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
