INFINITI QX80 (2021) recall — Back Over Prevention
Nissan recalls 2021 QX80 vehicles with rear-view camera software error that may prevent image display, increasing crash risk. Owners receive free software update.
Use caution until it’s fixed
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Nissan is recalling certain 2021 QX80 vehicles due to a software error that can prevent the rear-view camera from displaying images. This increases the risk of rear-end collisions. Owners must contact Nissan for a free software update to fix the issue. Read more at govinfonow.com/recall/80478-nissan-2021-qx80-recall-rear-view-camera-software-error.
Source Summary by GovInfoNow · govinfonow.com/recall/80478-nissan-2021-qx80-recall-rear-view-camera-software-error · Updated October 4, 2026 · Official notice: NHTSA #21V599000
Cite this page
“Nissan 2021 QX80 Recall: Rear View Camera Software Error.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/80478-nissan-2021-qx80-recall-rear-view-camera-software-error. Based on NHTSA recall #21V599000 (https://www.nhtsa.gov/recalls?nhtsaId=21V599000).
Why it’s dangerous
A software error can deactivate the rear-view camera screen, preventing the display of the rear image. This reduces the driver's ability to see behind the vehicle, increasing the risk of rear-end collisions.
Who’s affected
Owners of 2021 Nissan QX80 vehicles are affected. Drivers using these vehicles without the software update may face reduced rear visibility.
How to tell if you have this one
Check if your 2021 QX80 has a rear-view camera that does not display an image. The recall affects vehicles with the software error that may deactivate the camera screen.
- Brand
Nissan- Category
Vehicle
What to do — step by step
Contact Nissan
Call Nissan customer service at 1-800-867-7669 to schedule a software update.
Get Software Update
Dealers will provide a free software update to fix the camera display issue.
What NHTSA says to do
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
Questions people ask
Why is my rear-view camera not working?
The recall involves a software error that may deactivate the rear-view camera screen, preventing image display. This is not a hardware issue.
How do I know if my vehicle is affected?
Check if your 2021 QX80 has a rear-view camera that does not display an image. The recall affects vehicles with the software error that may deactivate the camera screen.
Is there a risk of serious injury?
The hazard increases the risk of rear-end collisions, but the recall does not state that serious injury is likely without the update.
Contact Nissan
We’ve drafted a message you can send Nissan to request your refund or repair — edit it as you like.
Subject: Recall 21V599000 — Nissan Nissan Hello, I own a Nissan that is covered by recall 21V599000 from Nissan. The official recall notice states: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #21V599000 (February 8, 2021)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.