Ford is recalling certain 2021 Explorer vehicles with incorrect rear suspension components that may affect handling and increase crash risk. Owners must have their suspension inspected and repaired free by dealers.
A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
Ford is recalling some 2021 Explorer vehicles because incorrect rear suspension parts could cause handling problems and increase crash risk. This means the vehicle might not handle well or brake properly, making accidents more likely.
The recall involves a labeling error that caused incorrect parts to be installed in the rear suspension. This can lead to poor vehicle handling, unstable ride height, and reduced braking effectiveness, increasing the chance of a crash.
Owners of 2021 Ford Explorers with the specific rear suspension module issue are affected. Drivers of these vehicles are at higher risk of crashes due to potential handling and braking problems.
Check if your 2021 Ford Explorer has a rear suspension module with incorrect components due to a labeling error. The recall was notified to owners via mail on December 3, 2021.
Call 1-866-436-7332 to confirm your vehicle is affected and schedule a suspension inspection.
Dealers will inspect the rear suspension module and replace any incorrect parts at no cost.
Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
Ford is recalling certain 2021 Explorer vehicles because a labeling error caused incorrect rear suspension components to be installed, which may affect handling and increase crash risk.
Your vehicle is affected if it was a 2021 Ford Explorer with a rear suspension module installed using incorrect components due to a labeling error. Owners received notification letters on December 3, 2021.
Contact Ford customer service at 1-866-436-7332 to schedule a free suspension inspection and repair at a dealer.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 21V870000 — Ford Ford Hello, I own a Ford that is covered by recall 21V870000 from Ford. The official recall notice states: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
