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Use caution Vehicle recall · NHTSA · Published October 11, 2021

Ford 2021 Explorer Suspension Recall: Risk of Crash Due to Handling Issues

Ford is recalling certain 2021 Explorer vehicles with incorrect rear suspension components that may affect handling and increase crash risk. Owners must have their suspension inspected and repaired free by dealers.

🇺🇸 NHTSA recall #21V870000VehicleFord ›
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✎ GovInfoNow plain-language explainer

Ford is recalling some 2021 Explorer vehicles because incorrect rear suspension parts could cause handling problems and increase crash risk. This means the vehicle might not handle well or brake properly, making accidents more likely. Read more at govinfonow.com/recall/80374-ford-2021-explorer-suspension-recall-risk-of-crash-due-to.

Source Summary by GovInfoNow · govinfonow.com/recall/80374-ford-2021-explorer-suspension-recall-risk-of-crash-due-to · Updated August 18, 2026 · Official notice: NHTSA #21V870000

Cite this page

“Ford 2021 Explorer Suspension Recall: Risk of Crash Due to Handling Issues.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/80374-ford-2021-explorer-suspension-recall-risk-of-crash-due-to. Based on NHTSA recall #21V870000 (https://www.nhtsa.gov/recalls?nhtsaId=21V870000).

Ford Motor Company recalled certain 2021 Ford Explorer and Lincoln Aviator vehicles due to a rear suspension hazard, the National Highway Traffic Safety Administration announced on October 11, 2021. Dealers will inspect and replace incorrect parts free of charge.

How to tell if you have it

  • Ford Explorer, 2021
  • Lincoln Aviator, 2021

What to do

Dealers will inspect the rear suspension module and replace any incorrect parts as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332.

The hazard

A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash, according to NHTSA records show.

Context

GovInfoNow's records show Ford Motor Company has 643 other recalls on record since January 29, 2010. Other recent recalls include the Ford 2021 Bronco Hard Top Recall (October 22, 2026), the Ford F-450 SD Recall (October 6, 2026), and the Ford F-150 Recall (October 6, 2026). Other recent recalls of similar products include the Mazda CX-50 Suspension Recall (October 29, 2025), the Tesla Model Y Suspension Recall (September 1, 2026), and the Freightliner Business Class M2 Suspension Recall (November 5, 2025).

How to tell if you have this one

Check if your 2021 Ford Explorer has a rear suspension module with incorrect components due to a labeling error. The recall was notified to owners via mail on December 3, 2021.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Ford Customer Service

    Call 1-866-436-7332 to confirm your vehicle is affected and schedule a suspension inspection.

  2. Have Suspension Inspected

    Dealers will inspect the rear suspension module and replace any incorrect parts at no cost.

Official remedy

What NHTSA says to do

Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.

How this recall unfolded

Recall timeline

Owners were mailed letters 53 days after NHTSA received the defect report.

1. NHTSA received the defect report: Oct 11, 202112. Owner letters mailed: Dec 3, 202122021
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 21V870000 — Ford 2021 Explorer Suspension Recall: Risk of Crash Due to Handling Issues

Hello,

I own a Ford 2021 Explorer Suspension Recall: Risk of Crash Due to Handling Issues that is covered by recall 21V870000 from Ford.

The official recall notice states: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #21V870000 (October 11, 2021)
  • Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA